The Update issue action updates the specific fields of an existing Jira issue. The action saves the update status to a boolean variable.

This action provides dedicated settings to update the summary, description, priority, assignee, and labels. The Custom fields option lets you update the custom fields that are available in the Jira project.

Settings

The following settings are available in Update issue action:

Session name
The name of the session that the Connect action creates. The session name is used as the authentication context for the operation.
Issue key
The Issue key identifies the Jira issue that must be updated. For example, enter PROJ-123.
Summary
The Summary specifies the updated title of the issue. You can leave it blank to retain the existing summary.
Description
The Description specifies the updated details of the issue. You can leave it blank to retain the existing description or enter null to clear it.
Priority
The Priority specifies the new priority level of the issue. The available priority levels are:
  • Highest
  • High
  • Medium
  • Low
  • Lowest
Leave this field blank to retain the existing priority level.
Assignee email
The Assignee email specifies the new user to whom the issue must be reassigned. Enter the email address of the Jira user.
Labels
The Labels specify the new labels to replace the existing labels of the issue. Any new labels defined in the label list are automatically added to the issue. The following options are available:
  • List: Define each label individually as a list of variables to add.
  • Variable: Select a list variable that contains all the labels.
Both options support the following entry types: Any, String, Number, Datetime, Boolean, and File.
Custom fields
The Custom fields specify the custom fields that must be updated for the issue. The following options are available:
  • Dictionary: Define each component individually as a dictionary of variables in key-value pair format.
  • Variable: Select a dictionary variable that contains all the key-value pairs.
Both options support the following entry types: Any, String, Number, Datetime, Boolean, and File.
Assign result to variable
The Assign result to variable stores the response payload in a boolean variable after the issue is updated. If the update is successful, the response returns the value True and returns False if the update fails.