The Jira package contains actions and web trigger that enables you to automate issue management workflows in a Jira instance. These actions and trigger allow you to integrate the Jira instance with other business processes, and reduces the manual effort in issue tracking and project management.

Overview

The actions available in the Jira package enables users to automate workflows such as issue, project and comment management in Jira instances. The Jira package also contains a web trigger for creating event-based automations that the Jira events trigger. For more information about the Jira web trigger, see Jira web triggers.

Note: The Jira package is available in both Windows and macOS platforms.

Authentication

The Jira package uses an API token or OAuth connection for authenticating the connection between Control Room and Jira. For API token-based authentication, ensure that the token is valid. For more information about creating Jira API tokens, see Manage API tokens for your Atlassian account. For OAuth-based authentication, ensure that the scopes for CRUD operations are defined in the Atlassian developer console. For more information about configuring OAuth, see OAuth 2.0 (3LO) apps.

Note: Ensure you configure the Connect action first before adding other Jira actions, as the Connect action provides the authentication context for the downstream actions.

Actions in the Jira

Action Descriptions
Connect Securely connects to Jira and authenticates the automation session.
Create project Creates a project in the Jira instance.
Get project Retrieves the details of the projects in a Jira instance.
Update project Updates the details of the specified project.
Delete project Deletes the specified project.
Create issue Creates an issue in the Jira project.
Get issue Retrieves the details of the specified issue using the issue key.
Update issue Updates the details of the specified issue.
Delete issue Deletes the specified issue.
Add comment Adds a comment to the specified issue.
Get comments Retrieves the comments available in the specified issue.
Update comment Updates the comment body text of the specified comment in an issue.
Delete comment Deletes the specified comment from the issue.
Disconnect Disconnects and closes the automation session.