Upgrade Discovery Bot from Enterprise A2019.15 to later versions

Upgrade Discovery Bot from Enterprise A2019.15 (On-Premises) to a later version for the latest features and enhancements.

Enterprise A2019.15 provides a separate installer (executable file) for Discovery Bot On-Premises users to install and use Discovery Bot from the Control Room. Starting from A2019.16, the Discovery Bot installer is integrated with the Enterprise A2019 installer. To upgrade from Enterprise A2019.15 to a later version, you must first uninstall Discovery Bot from your machine and install the Control Room.

Procedure

  1. In your Windows device, go to Apps & features.
  2. Search for Discovery Bot.
  3. Click Uninstall.
  4. Install the latest version of the Control Room.
    Installing Control Room On-Premises
  5. From your local machine, log in to your Control Room as an administrator.
    The Discovery Bot tab is available for use from the left panel.