Configure enterprise applications
- Updated: 2025/03/27
You must configure the enterprise applications (such as Salesforce, Apigee, ServiceNow, and so on) and make note of the authentication details (such as such as client ID, client secret, authorization URL, and so on) to use the OAuth connection in the Control Room.
To configure the third-party enterprise applications, review the following topics:
- Apigee Connect
- Genesys authentication action
- Salesforce Authentication action
- ServiceNow authentication action
- SharePoint authenticate action
- Connect action for Google packages
- Connect action for Microsoft 365 Calendar package
- Connect action for Microsoft 365 Excel package
- Connect action for Microsoft 365 OneDrive package
- Using Connect action in Email package