Automation Co-Pilot for Business Users

Automation Co-Pilot for Business Users provides a simple, front-end interface for users to execute and interact with bots and applications.

Note: Roles, permissions, and licenses may continue to reference Automation Anywhere Robotic Interface (AARI)] within the product.

Use Automation Co-Pilot for Business Users to create, run, and access end-to-end process automations across enterprises by connecting bots in the front and back offices:

Create automations using attended and unattended bots with Automation Co-Pilot on the web that provides you a unified experience to view and organize your documents and tasks, perform actions, and gives you a process-centric approach to deliver automation.
Access and run automations as an attended Bot Runner without logging into the Control Room with Automation Co-Pilot on the desktop. Manage routine tasks such as validating data and retrieving approvals with interactive forms, and managing escalations via bots by adding triggers.
Access automated processes and bots from any platform with an embedded interface using Embedded Automation that can be integrated with your web application or delivered through a browser extension such as Microsoft Teams, SAP, ServiceNow, Workday, and Genesys to name a few.
Execute bots from various third-party applications that are integrated with Automation 360 using their built-in connectors such as Salesforce, Google Workspace, Genesys, MuleSoft, ServiceNow, Workday, or SAP; and via Automation Anywhere pre-built Integration Platform as a Service (IPaaS)s such Apigee, SnapLogic, and Workato.

Why use Automation Co-Pilot

Automation Co-Pilot helps you to achieve the following goals:

Simplify everyday tasks, such as reporting and keeping track of urgent requests.
Collaborate easily with your team's applications and bots, thereby improving average handle time and resolution rate, which helps improve customer satisfaction.
Speed up even the most complex requests by automating escalations and approvals.
Accelerate return-on-investment owing to minimal investment on infrastructure, training, and set-up costs for your enterprise.

What you can do with Automation Co-Pilot

Automation Co-Pilot enables real-time communication between users and bots. By using Automation Co-Pilot to automate repetitive and time-consuming tasks, you can improve customer experience, increase employee productivity, and cut operational costs for your organization.

The following image illustrates how Automation Co-Pilot enhances automation.

The image shows Automation Co-Pilot achieving automation amplification through seven stages: Map, Build, Design, Orchestrate, Display, Monitor, Lea

Different ways to use Automation Co-Pilot for Business Users

Automation Co-Pilot provides various interfaces that you can use to connect to business workflows at multiple touchpoints. Access Automation Co-Pilot in the following ways:

Web browser
Access Automation Co-Pilot through a URL to manage front and back office functions, gathering input and approval from a single interface.
Desktop
Retrieve and update data with custom forms. You can view and interact with all data from a single screen instead of switching between multiple systems.
Embed Automations

Access automated processes and bots from any platform with an embedded interface. You can deliver automation everywhere you want, either integrated with your web application or delivered through a browser extension.
Applications
Execute bots from common enterprise applications such as Salesforce and Google Workspace through Automation Anywhere pre-built integrations.
- RPA Bots for Salesforce
- RPA Bots for Google Workspace

The following image illustrates the difference in the process flow between Automation Co-Pilot on desktop and on the web:

Automation Co-Pilot workflow

Automation 360

Automation Co-Pilot for Business Users