Provision Cloud Control Room instances

You can access, view, provision, and edit all the purchased Cloud Control Room instances. If required, you can also purchase and provision the IQ Bot services later.

Use the Licenses and Cloud Services portal to provision Cloud Control Room and Cloud sandbox Control Room instances on demand. Cloud-enabled Control Room instances are automatically provisioned by the portal.

Customers can provision their own Cloud Control Room instances, and partner users can provision Cloud Control Room for themselves and their customers.


  1. Log in to A-People using your login credentials: A-People home page (login required).
  2. Click the Licenses and Cloud Services tab.
  3. On the navigation pane on the left side, click the Cloud Control Rooms Instances tab to display a list of provisioned and unprovisioned Cloud Control Room instances for the different types of Cloud Control Room instances.
    The inventory view displays the different parameters about provisioned Cloud Control Room instances, such as domain name, Control Room URL, and the region from where the Control Room is hosted. Use the region name to subscribe to maintenance notifications on
  4. In the Control Room Name field, enter a name.
  5. In the Cloud Control Room Domain Name field, enter a domain name.
    The domain name must be a unique name that will be part of your Cloud Control Room URL. The portal checks and validates the uniqueness of the domain name across the system.
    Consider the following examples for domain names:
    • Example URL for Cloud Control Room: https://<domain-name>
    • Example URL for Cloud sandbox Control Room: https://<domain-name>
    Note: After provisioning is done, the domain name for a Cloud Control Room cannot be changed.
  6. Select an Environment option.
    The options are Production, Development, and UAT. By default, for sandbox Control Room, only the sandbox option is displayed here.
  7. Select the Country from where most of your users will access this Control Room.
    Based on the country you select, your Cloud Control Room will be hosted from a region that is nearest.
    Note: After provisioning is done, the Country for the Cloud Control Room cannot be changed.
  8. Select and specify the Cloud Control Room administrator.
    You can either select from existing customer contacts or create one. If you are creating a user, enter details such as first name, last name, and email address.
  9. Optional: If your account is entitled for IQ Bot service, you can register for IQ Bot by selecting the check box.
  10. Click Save to provision the Cloud Control Room instance.
The Cloud Control Room instance is automatically provisioned, and the Control Room status changes from Provision to Provisioning in-Progress. Provisioning takes some time to complete. When provisioning is complete, the status changes to Provisioning Complete.