Suggest next actions FAQ

Review this FAQ for details and answers to questions on the Suggest next actions feature.

General

How is Suggest next actions different from building with natural language?
Developers can use natural language to build automations through a chat-based interface, and they can provide instructions to create a new automation, modify it, add properties, and so on. Suggest next actions compliments the natural language capability to make development easier, particularly when developers need help identifying the next set of actions based on context.
What type of automations can use Suggest next actions?
Currently, only Task Botand API Task supports Suggest next actions. We plan to extend this capability to other automation types in upcoming versions.
Is there a limit on how many actions will be suggested?
Yes, only 5 actions (excluding those added inside IF/ELSE, Loop, and Step) are suggested at a maximum at any given time.
Is there a limit on how many times I (as a user) can request suggestions?
No, there is no limit on the number of times the suggestions can be requested.
Will the customer’s data be passed on to Automation Anywhere servers?
The customer’s data is not passed on to Automation Anywhere servers. Only the automation metadata is used to provide suggestions of actions.
Can I request more suggestions if I am not satisfied with the suggested actions?
You can repeat the step to get a different set of suggested actions.
Do I need additional permissions to get this feature?
No additional permissions are required other than Bot Creator or Citizen Developer.

Known behavior and limitations

The following limitations apply to Suggest next actions:
  • Currently, 5 actions (excluding those added inside IF/ELSE, Loop, and Step) are suggested at a maximum at any given time.
  • The suggested actions do not contain pre-filled properties per the existing actions in the automation. Properties will be empty or set to default values.
    For example:
    • Database > Connect action will have a default session name and user-defined as the default connection mode.
    • Condition in the If action will be empty while the iterator in the Loop action will default to Loop for 10 times.
  • Actions from different packages that serve similar operations, such as Excel basic and Excel advanced, Email, and Microsoft 365 Outlook, can also be suggested.

    For example, when you select Excel > Open, the suggestions can include Excel advanced > Read now or Excel advanced > Go to cell.

  • In some instances suggestions might not generated due to a lack of similar use cases in the training data. In such cases, the developer will be notified that no suggestions are available (as shown in the following image):

    Suggested actions are not displayed in the window to select

  • Note that the text from the Comment action is not considered for generating suggestions.