Edit work items

Use the Queues page or the Work item page to edit the work items of a queue.

1. Ir a Gestionar > Colas.
2. Pase el ratón por encima de las Acciones de la cola.
3. Haga clic en el botón Editar ().
4. Change the work item status to Mark complete, Defer, or Re-process in the Work item attributes and automation details section.
   You can reprocess the failed Work Items by editing and modifying from Failed to Re-process.
   The system will set the status to Data Error during the data load if there is any issue with the data. For example, if a user enters a text value for a number field, or an invalid date string for an attribute of date type, the status will be displayed as Data Error.
   Work item status and actions
5. Haga clic en Guardar cambios.