Next-Gen Process Composer

Important:

This feature is currently offered as Limited Availability (LA) to interested Cloud customers. If you are interested, contact your account team.

Explore the feature now to get familiar and fully enabled ahead of our upcoming general availability (GA) launch planned for July 2025.

The Next-Gen Process Composer enhances automation with a process-focused approach. It features intuitive interfaces and advanced orchestration, helping professionals design and optimize workflows that integrate AI and automation, improving efficiency and flexibility.

Early access to Next-Gen Process Composer

The Next-Gen Process Composer is designed to enhance your journey into Agentic Process Automation. It empowers you to orchestrate and scale intelligent automations with increased agility, confidence, and control.

The following list highlights some of the new capabilities:
  • Process Modeling and Optimization
    • New Process Canvas with swinlanes: This feature provides a clearer definition of processes, making it easier to visualize workflows.
    • Orphan Nodes: Support for modular design allows for independent workflows, facilitating easier integration across different processes.
    • Minimap, Pan and Zoom Tools: These tools enhance navigation through large processes, enabling users to use the canvas intuitively.
  • Seamless Development
    • Smart Navigation Breadcrumbs: This feature allows for more efficient switching between assets and editors, streamlining the development process.
    • Integrated Help Center: Provides in-app guidance exactly when you need it, ensuring you have the support necessary to navigate the platform effectively.
  • Enhanced Developer Experience
    • Wizard-based Expression Builder: Simplifies the creation of complex expressions, making it more accessible for users.
    • Improved Validation and Error Handling: Reduces development time by providing better feedback and error management during the design process.
    • Refined Left Panel & UI Enhancements: Provides a more intuitive and streamlined workflow, enhancing the overall user experience.

Next-Gen Process Composer provides an innovative framework that enables you to adopt a comprehensive, process-centric approach for effective and scalable automation solutions. This powerful tool streamlines the automation of various tasks and provides an intuitive editor that allows you to design and visualize complex processes with ease. With features that enhance user experience and accessibility, you can create detailed workflows that cater to your specific needs, ensuring that your automation strategies are adaptable to changing business environments and are highly efficient, boosting your productivity and performance.

Process modeling with Next-Gen Process Composer

The intuitive process modeler is designed to comprehensively map out and manage entire business processes from start to finish. This includes not just automating tasks but also orchestrating diverse elements such as AI-driven decisions, human interventions, data sources, and business objects. By combining robotic tasks, APIs, and human input, you can accelerate key operations, such as:
  • Customer complaint resolutions
  • Inventory management
  • Vendor management

Process modelers can handle complex decision trees, integration across multiple systems and departments, making them essential for large enterprises that need to manage sophisticated and dynamic business environments.

Consider a scenario where a global financial services company is working to streamline its complicated loan approval process. Currently, the system involves multiple AI-driven credit checks, human evaluations by underwriters, and automated documentation processing. Utilizing Next-Gen Process Composer allows the organization to create a unified process modeler that seamlessly integrates AI tasks, human reviews, and automated document generation. The process architect can design this system in just a few hours, demonstrating the solution's efficiency while maintaining the flexibility to make adjustments based on real-time analytics.

This would result in faster loan approvals, reduced errors, and increased customer satisfaction.

Benefits

Benefits of using Next Gen process composer

The Next-Gen Process Composer provides the following benefits:

  • Orchestrate complex processes: This feature allows you to model and execute intricate workflows integrating AI, human decision-making, and diverse automation tools. The new process editor is designed to seamlessly manage intricate conditional logic and smooth transitions between various task types and sub-processes.
  • Improved process Understanding: This provides a clear and comprehensive overview of the entire business process, including a detailed mapping of the workflow, key objectives, milestones, critical decisions, and highly customizable solutions.
  • Automate across any application: Seamlessly integrate and manage any system with attended and unattended automations. This helps to speed up development and create more robust automations.
  • Optimize API Tasks with serverless solutions: Achieve rapid results with serverless process automation for API tasks, minimizing latency for customer service operations. This approach eliminates On-premise infrastructure costs and enables automatic scaling to adjust to changing workload demands.
  • Accelerate your development: This feature transforms the process development experience, empowering trained users to launch projects in hours. Additionally, it equips new users to create their first process independently with minimal training.
  • Streamlined interface: Offers a clear, instructive, and friendly interface with seamless navigation.
  • Error handling: Enhanced error prevention mechanisms that help guide users through required steps, significantly reducing the chances of runtime errors.

Persona overview

Persona Roles and responsibilities Benefits
Process architect persona

Process Owner

 The Process Architect is responsible for designing and optimizing complex business processes within the enterprise. They take a high-level view of the organization's operational workflows and map out how different components—whether they involve AI, human tasks, or automated systems—interact to achieve business objectives. They focus on creating scalable, efficient, and robust processes that align with the organization's strategic goals.
  • Advanced orchestration capabilities: Next-Gen Process Composer enables Process architects to model highly complex workflows that integrate AI, human decision-making, and various automation tools, ensuring they can create robust and scalable processes.
  • Intuitive visual interface: The platform provides a drag-and-drop interface with comprehensive visualization tools such as swimlanes, minimap, and panning that allow architects to see the entire process flow and understand the impact of each component.
  • Collaboration tools: Built-in features, including shared workspaces and real-time commenting, enable Process architects to work efficiently with other team members.
Professional developer persona Citizen developer persona

Automation Developer

 Automation developers are responsible for implementing the technical aspects of the processes designed by the Process architect. They build, test, and deploy the automated components within the business process, ensuring they function as intended and integrate seamlessly with other systems. Their work is critical to translating the process designs into actionable, executable code.
  • Seamless integration framework: Next-Gen Process Composer offers a rich integration framework that supports many systems and platforms, allowing Automation developers to connect different components within the process easily.
  • Improved error handling The platform includes features for real-time error tracking enabling developers to identify and resolve issues in the automation quickly.
  • Customization options: Next-Gen Process Composer supports custom scripting and flexible automation logic, giving developers the tools they need to tailor processes to specific business needs.
  • Efficient development environment: The platform’s streamlined development environment reduces the time required to build and deploy complex automations, enhancing developer productivity.
Business analyst persona

Business Analyst

 The Business Analyst is responsible for identifying areas for improvement in our business processes. They focus on aligning these processes with the organization’s strategic objectives, analyzing the effectiveness of current processes, and ensuring that any new processes are designed to meet business goals. They play a crucial role in ensuring that the processes are efficient and aligned with broader business outcomes.
  • Comprehensive process visualization: The platform provides Business Analysts with clear and detailed visualizations of the entire process, including key milestones and decision points, helping them understand how each component contributes to the overall business goals.
  • Real-time analytics and reporting: Next-Gen Process Composer includes advanced analytics and reporting features that allow Business Analysts to monitor process performance in real-time, identify inefficiencies, and communicate findings to stakeholders.
  • User-friendly interface: The platform focuses on usability, ensuring that Business Analysts can navigate and understand complex processes without requiring technical expertise.
  • Collaboration features: Next-Gen Process Composer supports collaborative features that allow Business Analysts to work closely with Process Architects and Automation Developers, ensuring that business requirements are accurately reflected in the process design and execution.