Agent robot compatibility

Before you install the Agent robot, ensure that you review the compatible Automation 360 builds.

Guidelines

  • When the Agent robot update is Optional, you can continue to use the Agent robot from any of the previous (optional) releases, which will be compatible with the current release.
    For example, the Agent robot update is optional for v.26. So you can continue to use the Agent robot from v.25 release. You can download and install the latest version of Agent robot anytime on your device.
    Note: An alert for the availability of the latest version of Agent robot is displayed on the log in screen if you are connected to a device that is running a previous version of Agent robot.
  • A Control Room version is only compatible with corresponding or previous versions of Agent robot.

    For example, if you are using the v.26 Control Room, you can use the Agent robot version released with v.26 or previous versions. However, you cannot use Agent robot version that is later than v.26 Control Room.

  • In Community Edition, the Agent robot is automatically updated to the compatible version when a Agent robot update is required.
  • The Agent robot version in the Control Room is displayed in the format of XX.YY.0, where the sub-version is displayed as 0. However, the version displayed in the Microsoft Windows Control Panel shows the specific sub-version number (instead of 0), for example, XX.YY.22. That is, if your Agent robot version in the Control Room is 22.40.0 (compatible with Automation 360 v.32), the version displayed in the Control Panel is 22.40.20.
  • If you want to use the latest version of packages from a new release, you might be required to update to the latest version of the Agent robot even if it is optional.
  • When you update the Agent robot in Windows Server 2012 or earlier versions of the operating system, you might encounter unexpected system reboots during the update because of the limitations in the operating system.

Compatibility with release builds

For information on Agent robot device requirements, see the following pages:

Review the following table for the Automation 360 n-4 builds (where n refers to the latest release) and their compatible Agent robot versions:

Automation 360 version Automation 360 build Agent robot version Agent robot update
Automation 360 v.39
  • Build 42436 (Sur site)
  • Build 42496 (Cloud)
  • Build 42496 (Community Edition)
  • 22.220.27
  • 22.220.31
  • 22.220.31
 Optional
Automation 360 v.38
  • Build 40179 (Sur site)
  • Build 40209 (Cloud)
  • Build 40170 (Community Edition)
  • 22.200.35
  • 22.200.37
  • 22.200.35
 Optional
Automation 360 v.37
  • Build 37526 (Sur site)
  • Build 37528 (Cloud)
  • Build 37468 (Community Edition)
  • 22.180.42
  • 22.180.42
  • 22.180.40
 Optional
Automation 360 v.36
  • Build 35235 (Sur site)
  • Build 35247 (Cloud)
  • Build 35182 (Community Edition)
  • 22.140.27
  • 22.140.27
  • 22.140.25
 Optional
Automation 360 v.35
  • Build 29144 (Sur site)
  • Build 29082 (Cloud)
  • Build 29082 (Community Edition)
  • 22.100.26
  • 22.100.25
  • 22.100.25
 Optional
Automation 360 v.34
  • Build 26389 (Sur site)
  • Build 26389 (Cloud)
  • Build 26372 (Community Edition)
  • 22.80.27
  • 22.80.27
  • 22.80.25
 Optional
Automation 360 v.33
  • Build 23234 (Sur site)
  • Build 23228 (Cloud)
  • Build 23228 (Community Edition)
  • 22.60.25
  • 22.60.25
  • 22.60.25
 Optional

Review the following table for all the earlier Automation 360 builds and their compatible Agent robot versions:

Automation 360 version Automation 360 build Agent robot version Agent robot update
Automation 360 v.32
Note: If you are on Build 22270, we highly recommend updating to Build 22278. For information on the fix in Build 22278, see Mises à jour de la version.
  • Version 22278 (Sur site)
  • Build 22278 (Cloud)
  • Build 22278 (Community Edition)
  • 22.40.20
  • 22.40.20
  • 22.40.20
 Optional
Automation 360 v.31
  • Build 21094 (Sur site)
  • Build 21099 (Cloud)
  • Build 21072 (Community Edition)
  • 22.20.5
  • 22.20.5
  • 22.20.5
 Optional
Automation 360 v.30
  • Build 19688 (Sur site)
  • Build 19688 (Cloud)
  • Build 19678 (Community Edition)
  • 22.3.1
  • 22.3.1
  • 22.0.23334
 Optional
Automation 360 v.29
  • Build 18399 (Sur site)
  • Build 18361 (Cloud)
  • Build 18361 (Community Edition)
  • 21.250
  • 21.250
  • 21.250
 Optional
Automation 360 v.28
  • Build 17593 (Sur site)
  • Build 17566 (Cloud)
  • Build 17566 (Community Edition)
  • 21.240
  • 21.240
  • 21.240
 Optional
Automation 360 v.27
  • Build 16685 (Sur site)
  • Build 16701 (Cloud)
  • Build 16701 (Community Edition)
  • 21.230
  • 21.230
  • 21.230
 Optional
Automation 360 v.26
  • Build 15459 (Sur site)
  • Build 15459 (Cloud)
  • Build 15450 (Community Edition)
  • 21.222
  • 21.222
  • 21.222
 Optional
Automation 360 v.25
  • Build 15112 (Sur site)
  • Build 14304 (Cloud)
  • Build 14304 (Community Edition)
  • 21.210
  • 21.210
  • 21.210.14966
 Optional
Automation 360 v.24R2 patch
  • Build 13343 (Cloud, Sur site GA, Sandbox, Community Edition)
  • Build 13331 (Sur site pre-GA)
  • 21.200
  • 21.1000.14009

Sur site pre-GA build: Uninstall Agent robot 21.1000.14009 and install Agent robot 21.200.

 Optional
Automation 360 v.24
  • Build 12350 (Sur site)
  • Build 12350 (Cloud)
  • Build 12350 (Community Edition)
  • 21.134 (Sur site)
  • 21.134 (Cloud)
  • 21.134 (Community Edition)
 Optional
Automation 360 v.23
  • Build 11513 (Sur site)
  • Build 11513 (Cloud)
  • Build 11524 (Community Edition)
  • 21.121.12191 (Sur site)
  • 21.121.12191 (Cloud)
  • 21.121.12202 (Community Edition)
 Optional
Automation 360 v.22
  • Build 10526 (Sur site)
  • Build 10535 (Cloud and Community Edition)
  • 21.98.11198
  • 21.100.11213
 Optional
Automation 360 v.21
  • Build 9664 (Sur site)
  • Build 9664 (Cloud and Community Edition)
  • 21.82.10342
  • 21.82.10342
 Required
Enterprise A2019.20
  • Build 8815 (Sur site)
  • Build 8846 (Cloud)
  • 20.17.9493 (Sur site)
  • Cloud:
    • 20.18.9528 (for US-West and Japan regions)
    • 20.17.9518 (for regions other than US-West and Japan)
 Required
Enterprise A2019.19
  • Build 8147 (Sur site)
  • Build 8145 (Cloud and Community Edition)
  • 18.12.8825
  • 18.12.8823
 Required
Enterprise A2019.18 Build 7560 (Cloud, Sur site, and Community Edition) 16.19.8238 Optional
Enterprise A2019.17 Build 7103 (Cloud, Sur site, and Community Edition) 16.7.7774 Required
Enterprise A2019.16 Build 6463 (Cloud, Sur site, and Community Edition) 14.3.7141 Required
Enterprise A2019.15 Build 5933 (Cloud, Sur site, and Community Edition) 12.7.6609 Optional
Enterprise A2019.14 Build 5322 (Cloud, Sur site, and Community Edition) 12.1.6000 Required
Enterprise A2019.13
  • Build 4705 ( Sur site)
  • Build 4701 (Cloud and Community Edition)
  • 9.0.5383
  • 9.0.5379
 Required
Enterprise A2019.12
  • Build 4111 (Cloud and Community Edition)
  • Build 4105 (Sur site)
  • 7.0.4789
  • 7.0.4783
 Required
Enterprise A2019.11 Build 3337 (Sur site, Cloud, and Community Edition) 6.0.4015 Required
Enterprise A2019.10 Build 2545 (Cloud, Sur site, and Community Edition) 3.3.3211 Optional
Enterprise A2019.09 Build 2094 (Cloud, Sur site, and Community Edition) 3.0.2772 Required
Enterprise A2019.08
  • Build 1610 (Sur site only)
  • Build 1598 (Cloud and Community Edition)
  • 1.0.2288
  • 1.0.2276
 Optional
Enterprise A2019.07
  • Build 1089 (Sur site only)
  • Build 1082 (Cloud and Community Edition)
  • 1.0.1767
  • 1.0.1760
 Optional
Enterprise A2019.06 Build 543 (Cloud, Sur site, and Community Edition) 1.0.1221 Optional
Enterprise A2019.05 Build 336 (Cloud, Sur site, and Community Edition) 1.0.1014 Required