Enterprise 11: Add queue owners

Add queue owners who can create, edit, and view queues. The queue creator is the default queue owner and is able to add other users as queue owners, if required.

Prerequisites

Queue owners are allowed to edit the queue and add new work items to the queue.

Procedure

  1. Select user(s) from the Available Users list in the Owners tab.
    Note: You must have the View user basic permission to view information about other users in order to add them as queue owners.
  2. Click the left arrow key.
    The users are added as Queue Owners in the Selected Users list.
  3. Click Next to Add queue participants.