Credential requests

A Control Room user can send credential requests to locker consumers. That means, when a user-provided credential is added to a locker, all locker consumers receive a credential request to fill in their credential values.

Prerequisites

To generate credential request, follow the steps mentioned below:

Procedure

  1. Go to Bots > Credentials.
  2. Create a credential with credential type as user-provided.
  3. Assign your credential to a locker.
  4. After all the consumers input the credential value, the status of the credential changes to complete.
    If email notification setting is enabled and credentials are added to a locker, then all the locker consumers shall receive an email to input the credential value.