Supported browsers

Supported browsers are used to access the Control Room. In the Enterprise Client, build bots with tasks that use a supported browser. Automation Anywhere Enterprise provides browser-specific plug-ins.

Plug-ins for the listed browsers are optionally installed during Control Room and Enterprise Client installation. See Dependencies for supported services.

CAUTION: Google Chrome requires reverification of permissions when the Automation Anywhere Google Chrome extension (version 11.x or later) is updated. If prompted, click Enable this item in the Google Chrome message. Alternatively, re-enable the extension through Chrome web store. Similarly, if you are deploying your Bot Runners from a master image, accept the permission from within that image.

Control Room supported browsers

Access the Control Room through a supported browser. Install the Automation Anywhere plug-in for each browser type you use. See Using plug-in settings.

Browser Version Notes
Google Chrome 57 or later
Compatible Google Chrome Extension for Control Room version:

Microsoft Edge

41 or later

Microsoft Windows 10 machine only.

Microsoft Windows 10 Anniversary Update Version 10.0.11082 or later is compatible

Microsoft Internet Explorer 10 or later
Mozilla Firefox 52 or later

Enterprise Client supported browsers

Access the Enterprise Client or use bots through a supported browser. Install the Automation Anywhere plug-in for each browser type you use. See Using plug-in settings.

Browser Version Notes
Google Chrome 1 49 or later

Standard > Screen Capture option is not supported for MetaBots. Use the Object Cloning command instead.

Compatible Google Chrome Extension for Enterprise Client version:
Microsoft Edge

41 or later

Microsoft Windows 10 machine only.

Microsoft Windows 10 Anniversary Update Version 10.0.11082 is compatible.

MetaBot is not supported on Microsoft Edge.
Note: The existing Automation Anywhere Enterprise Client Microsoft Edge plug-in is not compatible with Chromium-based Microsoft Edge. As a workaround, follow these steps to add the compatible Google Chrome plug-in. Install plug-ins
Microsoft Internet Explorer 10 or later
Microsoft Edge with Internet Explorer mode

Microsoft Windows 10

Windows Server 2016

Windows Server 2019

Mozilla Firefox 56 or later

Enterprise Client technology and operating system compatibility

Creating or running bots is supported on the listed browsers. Not all bot technologies are supported on all browsers. Review the tables for the browsers supported for specific technologies.

Tables legend
Y, Yes or supported or available
Y*, Supported, but items are not browser dependent. Using a browser is supported, but is also optional to the command. For example, another application might use a browser and does not require the bot to run the browser.
N, No or not supported or not available
NA, Not Applicable
D, Deprecated
Technology on Windows version
Standard (MSAA) Advanced (UIAutomation) Java
Windows 7 Y Y Y
Windows 8.1 Y Y Y
Windows 10 Y Y Y
Windows 2012 Y Y Y
Windows 2016 Y Y Y
Technology on web and browsers
Standard (MSAA) on Web

Google Chrome [1]

Advanced (UIAutomation) on Google Chrome [1] HTML on Internet Explorer HTML on Google Chrome HTML on Firefox HTML on Microsoft Edge HTML on Chromium-based Microsoft Edge Java on Web Apache Flex on Microsoft Internet Explorer Silverlight on Microsoft Internet Explorer
Windows 7 Y Y Y Y Y N/A N/A Y Y Y
Windows 8.1 Y Y Y Y Y N/A N/A Y Y Y
Windows 10 Y Y Y Y Y Y N/A Y N N
Windows 2012 Y Y Y Y Y N/A N/A Y N N
Windows 2016 Y Y Y Y Y N/A N/A Y N N
Note 1
MetaBot support on Google Chrome browsers using UIA and HTML technologies.

MetaBot support on Google Chrome browsers using UIA, HTML, and MSAA technologies.

To use Google Chrome, set accessibility. Choose a method:
At browser
Include in the address, Chrome://accessibility
Enable at launch

Force accessibility, run Chrome with this command line flag:

--force-renderer-accessibility

Bot commands browser compatibility

Creating or running bots is supported on the listed browsers. Not all bot commands are supported on all browsers. Review the tables for the browsers supported for specific commands.

The tables lists only those commands that require a browser to do their task. This table does not list commands or sub-commands that do not have any browser interaction.
Note: On Chromium-based Microsoft Edge encounters some limitations during capture and play with Object Cloning command. See Object Cloning command.
Command Subcommand Google Chrome Firefox Microsoft Edge Microsoft Internet Explorer
App Integration

Browser, DOS Command Prompt, Java Apple, Java Application, Telnet, Unix Shell, Windows Application, Other

Y Y
If - Else if Window Exists/Window Does Not Exist, Image Recognition Y* Y* Y*
If - Else if Web Control N Y
Insert Keystrokes Y* Y* Y*
Image Recognition Y* Y* Y*
Insert Mouse Click Y* Y* Y*
Insert Mouse Move Y* Y* Y*
Insert Mouse Scroll Y* Y* Y*
Launch Website Y Y Y* Y
Loop Start Loop Y Y Y
Open Program File Y* Y* Y*

Capture Window, Capture Area, Capture Image by Path, Capture Image by URL

Y* Y* Y*
Screen Capture

Capture Window, Capture Area

Y* Y* Y*
Web Recorder

Open and close website browser sessions, Manage web controls, Download data, Extract additional data from web, Test websites and locate broken links, Navigate URLs, Extract Website source code, Search by captions, Navigate back, Execute a Java Script