Resolving technical issues
- Zuletzt aktualisiert2020/05/05
Resolving technical issues
Automation Anywhere is committed to outstanding customer care. As a valued customer, your time is important and we would like to help resolve your issues as soon as possible.
Depending on the nature of your issue, follow these steps:
- See Automation Anywhere University (AAU) for e-learning courses and training topics.
- See online examples and demos and videos.
- For Community Edition users:
See A-People Community and search the federated tool for latest community discussions and topics of the product.
- For Enterprise Edition licensed users:
- See A-People Community.
- See A-People Knowledge Base for further assistance.
- See Help Desk for FAQs, Knowledge Base, and other support resourses.
- For more assistance, open a new Support Case.
How to create a new Support Case
To open a new Support Case, access the Customer Support Portal and log in using your Single Sign-On (SSO) account credentials. A Support Team representative will contact you shortly.