Use this command to view the result of a workload automation that was added using the
Insert work item command.
Prerequisites
If you have not done so already, review the required conditions to use the Workload command.
The Set work item result command combined with the system variable
$WorkItemResult$ enables a user to display the output or result
of a work item for further processing. For example, the result can be logged to a file
for future reference or shared with a customer via a chat application or
Chatbot.
Procedure
-
Double-click or drag the Set work item result to the
Task Actions List pane.
The Workload window appears with the the list of queues for which you have a
Participant privilege.
This command can be used only if the bot in which it is being
added is linked to a Queue category.
-
Press the F2 key to insert a variable.
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Select the system variable $WorkItemResult$ which is added
to the command window.
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Click Save.