Licensing model for AI Agents

AI Agents consume Automation AI Credits, which are part of the broader Automation credits system. These credits provide a flexible pool that can be used across different AI-powered services in Automation Anywhere.

Automation AI Credits

Consumed when AI Agents run successfully. Each completed execution deducts credits from your purchased pool.

License requirements
  • An Enterprise platform license is required for all AI Agent usage.
  • Private workspace:
    • BYOL (Bring Your Own License) models → no Automation AI Credits are consumed.
    • Out-of-box models → Automation AI Credits are consumed.
  • Public workspace:
    • All executions (BYOL or out-of-box models) consume Automation AI Credits.
Grace policy

If your purchased credits are exhausted, the system allows consumption of up to 10% additional credits as a grace volume. This ensures that critical operations continue without interruption while you add or renew credits.

Visibility

In the Licenses page of the Control Room, admins can view:

  • Total purchased credits

  • Used credits

  • Remaining credits available

  • Grace volume usage

Execution consumption rules
Charged (credits deducted) Not charged (no deduction)
Execution of a public AI Agent Execution from the Test UI
Process or another Agent calls a public AI Agent Execution of a private AI Agent
Execution cancelled by the system (LLM recommendation) Execution that ends in failure/error or is user-cancelled

For more details about how Automation credits work across services, see Utilização de créditos de automação.