Jira package

The Jira package contains actions and web trigger that enables you to automate issue management workflows in a Jira instance. These actions and trigger allow you to integrate the Jira instance with other business processes, and reduces the manual effort in issue tracking and project management.

Overview

The actions available in the Jira package enables users to automate workflows such as issue, project and comment management in Jira instances. The Jira package also contains a web trigger for creating event-based automations that the Jira events trigger. For more information about the Jira web trigger, see Gatilhos da Web do Jira.

Note: The Jira package is available in both Windows and macOS platforms.

Authentication

The Jira package uses an API token or OAuth connection for authenticating the connection between Control Room and Jira. For API token-based authentication, ensure that the token is valid. For more information about creating Jira API tokens, see Manage API tokens for your Atlassian account. For OAuth-based authentication, ensure that the scopes for CRUD operations are defined in the Atlassian developer console. For more information about configuring OAuth, see OAuth 2.0 (3LO) apps.

Note: Ensure you configure the Connect action first before adding other Jira actions, as the Connect action provides the authentication context for the downstream actions.

Actions in the Jira

Action Descriptions
Conectar Securely connects to Jira and authenticates the automation session.
Criar projeto Creates a project in the Jira instance.
Obter projeto Retrieves the details of the projects in a Jira instance.
Atualizar projeto Updates the details of the specified project.
Excluir projeto Deletes the specified project.
Criar chamado Creates an issue in the Jira project.
Obter chamado Retrieves the details of the specified issue using the issue key.
Atualizar chamado Updates the details of the specified issue.
Excluir chamado Deletes the specified issue.
Adicionar comentário Adds a comment to the specified issue.
Obter comentários Retrieves the comments available in the specified issue.
Comentário de atualização Updates the comment body text of the specified comment in an issue.
Excluir comentário Deletes the specified comment from the issue.
Desconectar Disconnects and closes the automation session.