Using the Forward action

Use the Forward action to forward emails and attachments to one or more recipients. To forward emails as plain text or HTML through Exchange Web Services (EWS), Microsoft Outlook, or other email servers, use this action within a Loop action.

Procedure

To forward emails, follow these steps:

In the Actions palette, double-click or drag the Forward action from the Email package.
In the To address field and the optional Cc and Bcc fields, enter the email addresses of the recipients.

Note: The To address, Cc, and Bcc fields are not case-sensitive.
Optional: In Attachment, select the attachment from a location:
- Control Room file: Enables you to select an attachment that is available in a folder.
- Desktop profile: Enables you to select an attachment that is available on your device.
  When you are attaching multiple files to an email, to separate the file paths, if you are connected with EWS, use a comma (,), and if you are connected to an email server or Microsoft Outlook, use a semicolon (;).
- Variable: Enables you to specify the file variable that contains the location of the attachment.

Optional: Select the Validate if attachment is missing check box to verify that you have attached a file and the attached file exists.


Option	Result
The Validate if attachment is missing check box is selected	If a file is not attached, the email is not sent and the bot encounters an error.
The Validate if attachment is missing check box is not selected	The email is sent even if a file is not attached.

Select the format that you want to use from the following options:

Option	Description
Plain text	Use regular text in your email body, with no formatting effects, such as bold, italic, or underline, or special layout options.
HTML code	Use HTML script in your mail body when you want your content to be displayed in a certain layout every time. You can also include interactive elements, such as links.
HTML design editor	Use this option to create and customize your email layout and body. Use the editor toolbar to make various changes to your text, such as applying bold, italic, and other formatting effects, inserting links, and changing the font and size of the text. You can copy the content from the design editor and paste it to other windows.

Optional: Enter the content you want to send along with the email in the Message field.
The email will be appended to the message you have specified.
Optional: Select the Include Go Green message at the end of the email check box.
The Go Green message appends the following text to the bottom of the email body: Please consider the environment before printing. Let's Go Green!
Select the Email server, EWS or Outlook option from the Send email via list to specify whether to send the emails using Microsoft Outlook or a mail server.
Click Save.

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