Add Automation 360 On-Premises DNS to trusted list

To ensure secure access to Automation 360 online services for On-Premises deployment, add specific Automation Anywhere Domain Name System (DNS) to the safe recipients or trusted list on each user device.

DNS list

Automation 360 online service hosting uses dynamic IP addresses and therefore we recommend that you add to the safe recipients or trusted list the complete DNS instead of an IP address for the Automation Anywhere online services.

注： The list can vary based on the end-user environment for On-Premises deployments.


Service	DNS	Port	Devices
Automation Anywhere	www.automationanywhere.com	TCP 443 (HTTPS)	All devices
Automation Anywhere community (A-People)	apeople.automationanywhere.com	TCP 443 (HTTPS)	All devices
Automation Anywhere documentation	docs.automationanywhere.com	TCP 443 (HTTPS)	All devices
Bot Store	botstore.automationanywhere.com	TCP 443 (HTTPS)	All devices
Telemetry Allows performance and usage information to be gathered anonymously in order to improve product quality.	cdn.pendo.io app.pendo.io/ data.pendo.io/ https://pendo-static-5673999629942784.storage.googleapis.com/	TCP 443 (HTTPS)	All devices
Automation Anywhere Google Chrome extension Enables you to automate using the Google Chrome browser.	https://chrome.google.com/webstore/detail/automation-360/kammdlphdfejlopponbapgpbgakimokm	TCP 443 (HTTPS)	Bot Creator and Bot Runner devices
Automation Anywhere Microsoft Edge extension Enables you to automate using the Microsoft Edge browser.	https://microsoftedge.microsoft.com/addons/detail/automation-360/dbmodiepejcigljbmeebedkmegndokbk	TCP 443 (HTTPS)	Bot Creator and Bot Runner devices
Automation Anywhere Mozilla Firefox extension Enables you to automate using Mozilla Firefox browser.	https://addons.mozilla.org/en-US/firefox/addon/automation-360	TCP 443 (HTTPS)	Bot Creator and Bot Runner devices

Files and folders

For information on files and folders to add to the safe list and to the antivirus exception list, see these articles: