Add service URLs to trusted list for On-Premises

For On-Premises deployment, to ensure secure access to Automation 360 online services, add service URL list to the safe recipients or trusted list.

URL list

Online service hosting uses dynamic IP addresses, therefore we recommend that you add to the safe recipients or trusted list, the complete URL instead of an IP address for the Automation Anywhere online services.

Note:
  • Add the URLs to trusted list only for On-Premises deployments that are connected to the internet.
  • Ensure that you add the static IP address (192.124.249.160) of the Cloud license server to the safe recipients or trusted list to allow your On-Premises Control Room to connect to the Cloud license server.

    The Control Room is capable of connecting to the Cloud license server using your network proxy. For more information, see 配置转发代理设置.

Service URL Port Devices Details
Automation Anywhere www.automationanywhere.com TCP 443 (HTTPS) All devices The official web page that provides information on all the product and solution offerings, resources, company information, and so on.
AI Agent Studio
  • Amazon Bedrock: https://bedrock-agent-runtime.${region}.amazonaws.com/retrieveAndGenerate
  • Amazon Bedrock: https://bedrock-runtime.${region}.amazonaws.com/model/${MODEL_NAME}/invoke
  • Anthropic: https://${region}-aiplatform.googleapis.com/v1/projects/${projectId}/locations/${region}/publishers/anthropic/models/${MODEL_NAME}:rawPredict
  • Azure OpenAI: https://{projectId}.openai.azure.com/openai/deployments/{deploymentId}/chat/completions?api-version={apiVersion}
  • Azure OpenAI: https://${projectId}.openai.azure.com/openai/deployments/${deploymentId}/chat/completions?api-version=${apiVersion}
  • Google Vertex AI: https://${region}-aiplatform.googleapis.com/v1/projects/${projectId}/locations/${region}/publishers/google/models/${MODEL_NAME}:generateContent
  • Google Vertex AI: https://${region}-aiplatform.googleapis.com/v1/projects/${projectId}/locations/${region}/publishers/google/models/${MODEL_NAME}:predict
  • Google Vertex AI: https://${region}-aiplatform.googleapis.com/v1/projects/${projectId}/locations/${region}/endpoints/${MODEL_NAME}:generateContent
  • Google: https://${region}-aiplatform.googleapis.com/v1/projects/${projectId}/locations/${region}/endpoints/${MODEL_NAME}:predict
  • Google Vertex (Grounded): https://${region}-discoveryengine.googleapis.com/v1/projects/${projectId}/locations/${region}/collections/default_collection/dataStores/${groundedSourceId}/servingConfigs/default_search:search
  • ODIN: https://api.getodin.ai/v2/chat/message
  • OpenAI: https://api.openai.com/v1/chat/completions
TCP 443 (HTTPS) All devices These URL endpoints are available for different 生成式 AI models to help you create model connections within AI Agent Studio.
Note: The {region} and {projectId} values in the URLs should be replaced at runtime based on the details provided during vendor-specific model connection setup. For more details, see 创建和管理 模型连接.

Automatic download of newly released package versions for On-Premises Control Room

https://aai-artifacts.my.automationanywhere.digital TCP 443 (HTTPS) All Control Room nodes

Automation Anywhere community (A-People)

 apeople.automationanywhere.com TCP 443 (HTTPS) All devices

Automation Anywhere documentation

 docs.automationanywhere.com TCP 443 (HTTPS) All devices
Automation Anywhere Cloud license server license.automationanywhere.digital* TCP 443 (HTTPS) All devices that run Automation 360 Control Room 192.124.249.160: Add this URL or IP address to the safe recipients list in the outbound direction so that the Control Room can now securely connect to the Cloud license server.

The Control Room is capable of connecting to the Cloud license server using your network proxy. For more information, see 配置转发代理设置.)
Bot Store botstore.automationanywhere.com TCP 443 (HTTPS) All devices Enables you to download 机器人 or 软件包 to your Control Room repository.

Telemetry
  • cdn.pendo.io
  • app.pendo.io/
  • data.pendo.io/
  • https://pendo-static-5673999629942784.storage.googleapis.com/
  • https://pendo-io-static.storage.googleapis.com/
TCP 443 (HTTPS) All devices Allows performance and usage information to be gathered anonymously in order to improve product quality.For more information, see 使用统计

For more information on the in-product assistance through the Resource center widget, see 产品内部的用户帮助.

Automation Anywhere Google Chrome extension

 https://chrome.google.com/webstore/detail/automation-360/bboccnojhhoegfffpcllbeigipedjedf TCP 443 (HTTPS) Bot Creator and Bot Runner devices Enables you to automate using the Google Chrome browser.

Automation Anywhere Microsoft Edge extension

 https://microsoftedge.microsoft.com/addons/detail/automation-360-beta/fnmjcdajlonpigpcfnemeikipmolbfii TCP 443 (HTTPS) Bot Creator and Bot Runner devices Enables you to automate using the Microsoft Edge browser.

Automation Anywhere Mozilla Firefox extension

 https://addons.mozilla.org/en-US/firefox/addon/automation-anywhere-a2019/ TCP 443 (HTTPS) Bot Creator and Bot Runner devices Enables you to automate using Mozilla Firefox browser.
CoE Manager
  • US region: https://util.shibumi.com*
  • EU region: https://util.eu.shibumi.com*
  • AP region: https://util.ap.shibumi.com*
-- -- Enables you to automate using Mozilla Firefox browser.

Document Automation

  • United States region: services-usw2-ee.my.automationanywhere.digital/gai/da
  • Europe region: services-euw1-ee.my.automationanywhere.digital/gai/da
  • Australia region: services-apau-ee.my.automationanywhere.digital/gai/da
  • Canada region: services-nane1-ee.my.automationanywhere.digital/gai/da
  • Japan region: services-apne-ee.my.automationanywhere.digital/gai/da
  • India region: services-apin-ee.my.automationanywhere.digital/gai/da
  • oauthconfigapp.automationanywhere.digital
-- Control Room server and Bot Runner devices Enables you to use the 生成式 AI services when using the OEM license.

Files and folders

For information on files and folders to add to the safe list and to the antivirus exception list, see these articles: