User palette

The Genesys package offers a palette of actions to detail and access user records.

User palette for Genesys

A person is on-boarded as a user. User records can then be assigned with different attributes and roles. The user record begins the process of building out a fully organized work force. The Genesys package includes the following user actions:


Action	Description
Create user	Create a new user. Enter the user's Email (login ID). Select how you would like your password entered. Use Credential to pick a preconfigured credential locker. Use Variable to select an established credential variable. Use Insecure string to enter your credential in the field. Enter the Password required for the user to sign in. Enter the Full name of the user. Enter a Division ID for the user. Select whether the user State is active or inactive in the repository. Optionally, enter the user's Title and Department. Enter the Session name for your changes to the repository.
Delete user	Delete an existing user. Enter the unique user ID for the Internal user ID that you want to delete. Enter the Session name for your changes to the repository.
Get user	Retrieve the details of a user. Enter a unique user ID for Internal user ID. Enter the Session name for your changes to the repository. Select how the outcome data will be saved. If using Multiple variables, use the following steps for each variable: Click Add variable mapping. Enter the Key of the variable. Choose a variable where the data will be saved. Click Add for this data to be saved to the configured variable. If using a Dictionary variable, then select the established variable where outcome data can be saved.
List/search users	Retrieve a list of users that match your input criteria. Select how the data will be entered to begin adding user data to the search. If using a List: Select the data Type. Enter the Value of the data in the list. If using Variable, then select the established variable of the data to be added to the list. Optionally, select whether the State of the user is active or inactive. Enter the Session name for your changes to the repository. Choose a variable where the outcome data can be saved.
Update user	Update the details of a user. Leave any field blank if no update is needed. Enter a unique user ID for the Internal user ID. Enter the data that you want to update, such as the following: Email (login ID) Department Manager Date hired Employee type Biography, Interests, or Hobbies Spouse Select to turn Auto answer on or off for connecting calls to the user. Enter the Session name for your changes to the repository.

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