Division palette

The Genesys command package offers a palette of actions to detail and access the role of divisions.

Division palette for Genesys

A division is a way to group and segregate objects while keeping them inside the same organization. For example, you can organize divisions by business unit, country, and office location and then assign respective objects that are configured for each individual division. After you organize and configure divisions, you can use roles to grant user access to division configurations and thus the objects within the respective division.

The Genesys package includes the following division actions:


Action	Description
Add role into division	Detail a role for a division. Enter the ID of the user account for Internal user ID. Enter the ID of the division for Division ID. Enter the role of the division for Role ID. Enter the Session name for your changes to the repository.
Bulk-add roles into division	Detail multiple roles in a division. Select how data is organized within your Division dataset. If using a Table: Click Edit table to create your table. Enter the data into the cells of your table. If using Variable, then select the established variable of the data to be added to the division. Select the proper ID of the first, second, and third columns. These must correspond with the User, Role, and Division IDs of your dataset. Enter the Session name for your changes to the repository. Optionally, Choose a variable where the data will be saved.
Bulk-remove roles for division	Delete multiple roles from a division. Select how data is organized within your Division dataset. If using a Table: Click Edit table to create your table. Enter the data into the cells of your table. If using Variable, then select the established variable of the data to be removed from the division. Select the proper ID of the first, second, and third columns. These must correspond with the User, Role, and Division IDs of your dataset. Enter the Session name for your changes to the repository. Optionally, Choose a variable where the data will be saved.
Bulk-replace roles in division	Replace multiple roles in a division. Select how data is organized within your Division dataset. If using a Table: Click Edit table to create your table. Enter the data into the cells of your table. If using Variable, then select the established variable of the data to replace in the division. Select the proper ID of the first, second, and third columns to map the corresponding User, Role, and Division IDs of your dataset. Enter the Session name for your changes to the repository. Optionally, Choose a variable where the data will be saved.
Get the home division	Retrieve the home division for the organization. Enter the Session name for your changes to the repository. Select how the outcome data will be saved. If using Multiple variables, use the following steps for each variable: Click Add variable mapping. Enter the Key of the variable. Choose a variable where the data will be saved. Click Add for this division to be saved to the configured variable. If using a Dictionary variable, then select the established variable.
List/search divisions	Retrieve the home division for the organization. Optionally, enter the Division name. Enter the Session name for your changes to the repository. Choose a variable where the data will be saved.
Remove role from division	Delete a grant of a role in a division. Enter the ID of the user account for Internal user ID. Enter the ID of the division for Division ID. Enter the role of the division for Role ID. Enter the Session name for your changes to the repository.

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