Getting started with Process Discovery

Process Discovery enables organizations to accelerate the automation of business processes and discover the fastest path to process optimization and business ROI (return on investment). You can use Process Discovery in various industries such as: healthcare, life sciences, and finance.

Why use Process Discovery

Many companies begin their automation projects with manual observation and documentation. Manual production and review of process documentation requires interviewing business users and mapping work flows while they are performing daily operations. This involves additional resources which can be time-consuming for all involved. This additional effort is also subject to inaccuracies due to users behaving differently while being monitored. As a result, many of the automation opportunities remain undiscovered. Process Discovery uses visualization tools to view process details and metadata, and review identical processes that differ across regions, teams, or apps.

Discover scalable optimization capabilities

The Process Discovery application enables Power or Discovery users to identify the business processes that are candidates for automation. Use Process Discovery to do the following:

Capture, parse, and analyze user interactions with various systems.
Identify and map all relevant pathways (including variations) and automatically documents the most common workflow.
Compare the potential ROI from automating these processes and enables Business Analysts to accelerate automation and maximize RPA ROI.
Convert automation opportunities into bot prototypes using the Process Definition Document (PDD) for further development and deployment by the Automation Developer.

For more information on using Process Discovery, see Process Discovery end-to-end workflow.

Automation 360