Export queues

Export queues for flexible usage that ensures efficient processing of WLM automations. With export queues feature, you can reuse queues across environments such as Dev, QA, and production.

先决条件

You must have the AAE_Queue_Admin role to export queues.
Ensure that the target Control Room user has create users, create roles, and install license permissions.
The source and target Control Room instances must be running the same version.
The source and target Control Room instances must be of same setup type: SSO with SSO, AD with AD, and non-AD with non-AD.

When exporting a queue, consider the following factors:

You can export only the queues that are in the Not in use state. The queues in the New or Draft state cannot be exported.
Before you export a queue, you must pause all the running WLM automations or queues.
All the queue entities associated with the queue, for example, general settings, owners, participants, consumers, Work Item structure, and optionally Work Items are exported to your Control Room.

To export a queue, perform the following steps:

过程

Navigate to Manage > Queues.
Select the required queue and click Export queues.
In the Export queues page, select a queue that you want to export, click the right arrow (→), and then click Next.
You can select the Include work items option to export work items along with the queues. By default, the Include work items option is not selected.

注： When you export a queue along with a large number of work items, the export or import process might take time up to 30 minutes.
In the General section on the left pane, perform the following steps:
1. 必需： Specify an Export namefor the queue that you want to export.
2. 可选： Specify a password for the exported queue.
  If you specify a password, confirm the password in the Confirm password field.
Click Export queues.
The selected queue is exported and available in the Activity > Historical page. The exported queue is in the following file format: Queue Export:Export.Queues.20220715_162251.<<username>>
Select the queue and click Download exported zip file.

The exported queue zip file is downloaded to your local system, with details such as Queue general settings, Queue work item template, and Work items (if included during export).
注： Data such as queue owners, consumers, and participants is not exported.

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