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Automation Anywhere Version 11.3

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Uninstall or repair Control Room installation

  • Updated: 5/12/2020
    • 11.3.x
    • Install
    • Enterprise

Uninstall or repair Control Room installation

Use the Control Room installer to remove (uninstall) or repair an Enterprise Control Room instance. If your system becomes corrupted or malfunctions, run a repair to reset the Enterprise Control Room to its initial settings.

Remove

Remove the Control Room either from the control panel, or with the installer. Remove a patch fix only from the View installed updates option in the control panel.

To remove an Control Room instance, do the following:

  1. Open the Automation Anywhere installation path and run the setup file.

    The InstallShield Wizard appears.

  2. Click Next.

    Version 11.3.2The Program Maintenance window appears.

  3. Select Remove and click Next. The Remove the Program window appears.
  4. Click Remove.

    The Uninstalling Automation Anywhere Control Room window appears, and the uninstallation process begins. During the removal process, close the applications that must be updated by the installer and click Retry.

    Note: Version 11.3.2Do not cancel the removal process. If you cancel partway through the process, some Control Room services are not available. In that case, complete the removal process, then redo the Control Room installation process.
  5. Click Finish when the removal process completes.

Repair

This option saves the Control Room settings from the first installation. When you run the reinstallation, the Control Room installer autopopulates fields and autoselects buttons, check boxes, and file paths.
Note: With this option, you cannot change the installation mode or database type. For example, if you initially installed in the Custom mode, the Express options button is disabled.

To repair the Control Room, do the following:

  1. Open the Automation Anywhere installation path and run the Control Room setup file.

    The InstallShield Wizard appears.

  2. Click Next.

    Version 11.3.2The Program Maintenance window appears.

  3. Select Repair/Reinstall and click Next.

    The Remove the Program window appears.

  4. Click Remove.
    The Uninstalling Automation Anywhere Control Room window appears, and the uninstallation process begins. During the removal process, close the applications that must be updated by the installer and click Retry.
    Note: Version 11.3.2Do not cancel the removal process. If you cancel partway through the process, some Control Room services are not available. In that case, complete the removal process, then redo the Control Room installation process.
  5. Click Finish when the removal process completes.
    A popup instructing you to reinstall the program appears.
    Note: Version 11.3.3From Version 11.3.3 onwards, the popup to reinstall the program does not appear, thereby preventing you to manually run the Control Room setup. This enables you to automatically start the reinstallation process with the previous settings.
  6. Click OK.
  7. Run the Control Room setup file.
  8. Agree to the License Agreement.

    The Installation Type window appears with the installation mode selected.

  9. Click Next.

    Follow the installation steps to reinstall the Control Room. The wizard guides you through the installation with the previous settings already in place.

    Note: Version 11.3.3During the reinstallation process, you can enable or disable the Enable Cluster Setup check box. Enabling the check box allows you to change the Cluster Configuration by adding or removing node to the cluster list as required.

    As needed, type passwords in the fields. For security purposes, passwords are not saved along with Control Room settings.

    Note: Version 11.3.2Do not exit the installer. If you exit partway through the installation process, the saved settings are lost and you must manually reinstall the Control Room.
  10. In the InstallShield Wizard Completed window, click Finish.

    The Control Room launches in your default browser with the Configure Control Room settings page displayed. Proceed to Control Room post-installation configuration.

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