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Automation Anywhere Version 11.3

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Resolving technical issues

  • Updated: 5/09/2020
    • 11.3.x
    • Explore
    • Enterprise

Resolving technical issues

Automation Anywhere is committed to outstanding customer care. As a valued customer, your time is important and we would like to help resolve your issues as soon as possible.

Depending on the nature of your issue, follow these steps:

  1. See Automation Anywhere University (AAU) for e-learning courses and training topics.
  2. See online examples and demos and videos.
  3. For Community Edition users:

    See A-People Community and search the federated tool for latest community discussions and topics of the product.

  4. For Enterprise Edition licensed users:
    1. See A-People Community.
    2. See A-People Knowledge Base for further assistance.
    3. See Help Desk for FAQs, Knowledge Base, and other support resourses.
    4. For more assistance, open a new Support Case.

How to create a new Support Case

To open a new Support Case, access the Customer Support Portal and log in using your Single Sign-On (SSO) account credentials. A Support Team representative will contact you shortly.

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