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Automation Anywhere Version 11.3

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Sequence to stop and start Control Room services

  • Updated: 3/23/2020
    • 11.3.x
    • Explore
    • Enterprise

Sequence to stop and start Control Room services

To restart the Control Room services, you must stop and start the services in a specific sequence.

When to stop and start the Control Room services

Stop and start the Automation Anywhere Control Room services in the following scenarios:

  • When you are restarting the services manually during a maintenance window.
  • When you are adding nodes to a cluster.
    Recommendation: Skip the License service when adding nodes to a cluster.
  • If the service startup mode is set as manual, then after every machine or instance restart.
  • When you are updating properties in the property file, which requires a services restart.

Stopping the services on the Control Room

Stop the following Control Room services in the listed sequence:

  1. Automation Anywhere Control Room Caching
  2. Automation Anywhere Control Room Reverse Proxy
  3. Automation Anywhere Control Room Messaging
  4. Automation Anywhere Control Room Service
  5. Automation Anywhere Licensing
  6. Automation Anywhere Elastic Search Service
  7. Automation Anywhere Bot Insight Service Discovery
    Note: Stop the Automation Anywhere Bot Insight Service Discovery if the Bot Insight services are up and running.

Starting the services on the Control Room

Start the following Control Room services in the listed sequence.

  1. Automation Anywhere Licensing
  2. Automation Anywhere Elastic Search Service
  3. Automation Anywhere Control Room Reverse Proxy
  4. Automation Anywhere Control Room Caching
  5. Automation Anywhere Control Room Messaging
  6. Automation Anywhere Control Room Service
  7. Automation Anywhere Bot Insight Service
    Note: Wait for an interval of 30 seconds before starting the next service.
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