Connect to source Bot Insight database
If installed, provide the source Control Room Bot Insight database setting and configuration details.
Prerequisites
Procedure
-
In the Database tab of the Migration wizard, select
Connect to 10.x Bot Insight database.
All fields for the Bot Insight database connection are enabled.
- Select the Use secure connection option if the SQL instance hosting the source Bot Insight database is configured with a secure connection.
- Provide the host name and port number of the SQL Server on which the source Bot Insight database is hosted.
-
Depending on the configured authentication method for SQL Server, do the following:
- Microsoft Windows: Keep the Use Windows authentication selected if the source SQL Server is configured using Microsoft Windows authentication.
- SQL Server: Clear the selection and provide the Username and Password, if the SQL Server is configured with SQL authentication.
- Type the source Control Room Bot Insight database name.
-
Type the Server URL where the Bot Insight Visualization Server Port
is configured.
For example: http://productlt.example.com:82/analytics.
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Click Save to connect to the database.
After you click Save, the Control Room verifies the data provided in the preceding steps.
- If a connection to the SQL server cannot be established, a message is shown
suggesting the following:
- The secure connection is not set correctly.
- The server host name, port, or database name is incorrect.
- The Use Windows authentication option is not selected.
- The username or password is incorrect.
- If the Master key is invalid, a message instructs you to retry.
- If the Repository path is incorrect, not shared, or inaccessible, a message advises you to verify that the path is correct and mapped to a shared drive with the required permissions.
- If a connection to the SQL server cannot be established, a message is shown
suggesting the following:
- Click Next to select migration of data based on roles, users, or bots.