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Automation Anywhere Version 11.3

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Log files and locations

  • Updated: 1/22/2021
    • 11.3.x
    • Install
    • Enterprise

Log files and locations

When you deploy Automation Anywhere Enterprise, several log files are created and stored in default locations.

Most of the Automation Anywhere Enterprise logs are stored in C:\ProgramData. These are the logs for documenting Automation Anywhere Enterprise activities. These are not the logs for bot activities. The locations for the bot activities are relative to the specific bot activity. For example, a bot task that runs Excel, generates Excel logs.

Server files
Default location: C:\ProgramData
Temp files
Default location: C:\ProgramData
Properties file logs
Default location: stored in the log4j.properties file of each respective component
Bot Insight
Default location: C:\ProgramData

Control Room log files and location

The Control Room logs are available in the installation path selected by you during installation, such as in program data or the my documents folder. You can refer the following log files of the Control Room in the installed directory.

File Name Location Description
log4j2.xml <Installed path>\Automation Anywhere​\Enterprise\​config\log4j2.xml This file contains properties details for services related to Control Room modules such as user management, roles, deploy, and server repository.
log4j2-activemq.xml <Installed path>\Automation Anywhere​\Enterprise\​config\log4j2-activemq.xml This file is related to the messaging service. It contains logging-related properties for the message queue.
log4j2-ignite <Installed path>\Automation Anywhere​\Enterprise\config​\log4j2-ignite This file is related to caching service. It contains logging-related properties for ignite cache.
zoomdata.properties, scheduler.properties, and query-engine.properties

<Installed path>\Automation Anywhere​\Enterprise\zoomdata​\conf\zoomdata.properties

<Installed path>\Automation Anywhere​\Enterprise\zoomdata​\conf\scheduler.properties

<Installed path>\Automation Anywhere​\Enterprise\zoomdata​\conf\queryengine.properties

The details of the Control Room database and Bot Insight metadata log files are as follows:
  • Connection URL for zoomdata
  • The encrypted username and password
  • Java JDBC connection string to connect to the database
  • Port numbers used in the application
  • Type of database used in the application
licenseLogger.txt <Installed path>\ Automation Anywhere\Enterprise​\service\AutomationAnywhere​.Controlroom.Service.exe.config This file is related to log entries for the license service used in the Control Room
edc-mssql.properties <Installed path>\Automation Anywhere\Enterprise​\zoomdata\conf​\edc-mssql.properties This log contains port database port details, required by zoomdata to connect to the MSSQL database. Also, the edc-oracle.properties log contains port DB port details, required by zoomdata to connect to the Oracle Database.
BIservice <Installed path>\Automation Anywhere\Enterprise​\DWAService\bin\src\main​\resources\log4j.properties During bot execution, debug and information entries are captured in the BIservice log. For Bot Insight, it also logs error details when the system crashes or in case of any system failure.

Enterprise Client log files and location

Various types of information about the Enterprise Client are captured in different log files. The log files capture information about the errors encountered by various components of the Enterprise Client such as the main client, workbench, and player. You can use the information in the log files to identify the root cause of an error and resolve that error.

File name Location Description
AAAutoLogin.log C:\Users\Public​\Documents\Automation Anywhere Client Files​\V11\LogFiles This file contains user login and Auto Login information when a bot is deployed. It also contains details of session change event logs for terminal servers.
AASchedulerService.log C:\Users\Public​\Documents\Automation Anywhere Client Files​\v11\LogFiles This file contains information about scheduler service events such as enabling, disabling, starting, and stopping a service. It also contains log details of the local schedule.
AAClientService.log C:\Users\Public​\Documents\Automation Anywhere Client Files​\v11\LogFiles This file contains information about client service events such as user sessions, deployment, and activity updates to the Control Room and token.
AAChromeBrowserAgent.log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles The Chrome browser agent handles the communication between Automation Anywhere Enterprise and the Google Chrome plugin. This file captures the logs generated during the communication.
AAEventWatcher.log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles An event watcher application that runs in the background monitors any events which occur. This file captures the information when an event occurs or a trigger is run.
AAMain.log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles This file contains information about the Enterprise Client application such as user logins, settings, and bot runs, and repository operations.
AAPlayer.log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles When you run a bot, the player.exe handles the bot execution. This file contains information about player logs and command execution activity logs.
AAPluginInstallation.log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles This log contains information about the installation and uninstallation of plugins such as Google Chrome, Java, Microsoft Silverlight, Mozilla Firefox, Adobe Flex, Microsoft Edge, Microsoft Internet Explorer, and Citrix plugins.
AAProxyServer.log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles The browser agent communicates with Automation Anywhere Enterprise through a proxy server. This log captures the communication-related logs (browser-related communication and Control Room communication).
AAWorkbench.log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles This file contains information about bot development. It contains the logs about creating, saving, editing, or deleting a bot or logs about adding or deleting any variables.
Migration.log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles This file contains migration-related information when bots are migrated from Enterprise 10 to Enterprise 11.
MetaBotPlayer.Log <Installed path>\<username>​\My Documents\AAE_V11\​Automation Anywhere Files\LogFiles This file captures MetaBot related logs. When a MetaBot is executed, information about that MetaBot is recorded.
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