Operating system and platform compatibility in Enterprise 11

Control Room and Enterprise Client both are installed on machines with supported operating systems. The Control Room and Enterprise Client tables list the supported Windows versions.

Both 32-bit and 64-bit OS versions are supported.

Control Room operating system compatibility

Control Room can be installed on machines running the following operating systems.

Windows version Windows edition Supported Automation Anywhere Enterprise version
Server 2019 Standard and Datacenter Version 11.3.3 or later
Server 2016 Standard and Datacenter Version 11.3 or later
Server 2012 R2 Standard and Datacenter Version 11.3 or later

Control Room platform compatibility

Control Room versions support the listed operating systems on a variety of platforms:

Servers
All listed operating systems and Control Room versions. See Hardware requirements.
Cloud servers
Amazon Web Services EC2, Google Cloud Platform, Microsoft Azure Virtual Machines. All listed operating systems. See the table for which Control Room versions.
Note: Amazon Workspace, Google App Engine/Desktops, and Azure Virtual Desktops are not supported.
Control Room Version Cloud Data center
Google Compute Engine (GCE) Amazon Web Services EC2 Microsoft Azure Virtual Machines On-premise server
Version 11.3.5 Y Y Y Y
Version 11.3.4 Y Y Y Y
Version 11.3.3 Y Y Y Y
Version 11.3.2 N Y Y Y
Version 11.3.1 N N N Y
Version 11.3 N N N Y

Enterprise Client operating system compatibility

Enterprise Client can be installed on machines running the following operating systems.

Recommendation: We recommend enabling Desktop Experience when using the server or client operating system.
Windows version Windows editions Supported Automation Anywhere Enterprise version
Server 2012 R2 Standard and Datacenter Version 11.3 or later
Server 20191,3 Standard and Datacenter Version 11.3.3 or later
Server 20161,3 Standard and Datacenter Version 11.3 or later
Server 20121 Standard Version 11.3 or later
Server 2008 R2 Standard Version 11.3 or later
Windows 101,2 Professional and Enterprise Version 11.3 or later
Windows 8.1 and 8 Professional and Enterprise Version 11.3 or later
Windows 7 SP1 Professional Version 11.3 or later
Important: Microsoft has announced end of support for Windows 7 from January 14, 2020. A full-screen notification will appear on the Windows 7 machines and manual intervention is required, which might affect the execution of the bot. The domain-joined machines and the machines in kiosk mode will not get the notification.
Enterprise Client components
Bot Creator and Bot Runner are compatible with the same operating systems as Enterprise Client.
(1, 2) Windows 10
  • Automation using Apache Flex technology is not supported.
  • Microsoft Edge Automation and triggers are not supported.
  • Automation using Microsoft Silverlight technology is not supported.
(1) Windows Server 2012:
Automation using Apache Flex technology is not supported.
Automation using Microsoft Silverlight technology is not supported.
(1, 3) Windows Server 2016 and Windows Server 2019:
  • Automation using Apache Flex technology is not supported.
  • Automation using Microsoft Silverlight technology is not supported.
  • As of Automation Anywhere Version 11.3.2, this is no longer a limitation on Enterprise Client with Windows Server 2016.

    For Windows Server 2016 on Automation Anywhere versions older than Version 11.3.2:

    When installing Enterprise Client, to enable the AutoLogin feature for a logoff scenario, ensure that the lock screen appears and that the CTRL+ALT+DEL action does not appear on the lock screen. To ensure this:
    • Enable the Interactive logon: Do not require Ctrl+Alt+Del option in Local Security Policy > Local Policies > Security Options.
    • Disable the 'Do not display the lock screen' option in Local Group Policy > Computer Configuration > Administrative Templates > Control Panel > Personalization.

Enterprise Client platform compatibility

Enterprise Client versions support the listed operating systems on a variety of platforms:

Physical machines
See Hardware requirements. All listed operating systems and Enterprise Client versions.
Terminal servers
Remote Desktop (RDP). All listed operating systems and Enterprise Client versions.
Virtual Desktops
Citrix Virtual Apps, VMware Horizon Client. All listed operating systems. See the table for which Enterprise Client versions.
Cloud servers
Amazon Web Services EC2, Google Cloud Platform, Microsoft Azure Virtual Machines. All listed operating systems. See the table for which Enterprise Client versions.
  • Starting with Version 11.3.4, Amazon Workspace cloud license and bring your own license (BYOL) are supported.

    For Enterprise Client to work properly on Amazon Workspace, you might have to disable web access by setting the group policy and updating the registry for the spacedeskHookUmode.dll on all Workspace machines.

    Troubleshooting Amazon WorkSpaces issues
  • Google App Engine/Desktops and Azure Virtual Desktops are not supported.
Enterprise Client Version Cloud Virtual Desktops RDP Physical
Google Compute Engine (GCE) Amazon Web Services EC2 Amazon Web Services WorkSpaces Microsoft Azure Virtual Machines VMware Horizon Client Citrix Virtual Apps Microsoft Terminal Servers Machine
Version 11.3.5 Y Y

Y

 Y Y Y Y Y
Version 11.3.4 Y Y

Y

 Y Y Y Y Y
Version 11.3.3 Y Y

N

 Y Y Y Y Y
Version 11.3.2 N Y

N

 Y Y Y Y Y
Version 11.3.1 N N

N

 N N N N Y
Version 11.3 N N

N

 N N N N Y