Enterprise 11: View queue details
Use the View queues details page to view the details of a particular queue.
Prerequisites
- Queue Creator or Queue Participant rights
- View and manage my Queues feature permission
Procedure
- Go to Workload > Queues
- Hover over a queue to view
- Click the vertical ellipsis button
-
Click the view details buttonThis launches the View queues page which shows details of the queue in two sections:
-
Name, Description,
My access status, and queue
Status such as:
- Active when work item is currently being processed or staged for processing
- Complete when work item successfully processed by a Bot Runner or marked Complete
- Unsuccessful when work item processing failed on Bot Runner
- Ready to run when work item is successfully processed for execution does not have any data errors and can be staged for processing
- On hold when work item is deferred from processing by a Bot Runner
- Data error when there is an error in loading data from the file
-
Queue contents in different tabs such as:
- Work Items: This is the default view. This allows you to view all work items in a list form. Use this to edit, delete or modify the column view and change the status of all or selected work items.
- General: View the Reactivation Threshold and Time required to complete one work item.
-
Owners: View the user names of queue owners who
can edit the queue and add new work items. Note: You must have the View user basic permission to view information about other users that are added as queue owners.
- Participants: View the user names of queue participants who can add new work items and view the queue.
- Consumers: View the user names of consumers who can view the queue and all the work items in the queue. In addition, they can use this queue when running bots.
- Work Item Structure: View the work item structure that you defined when creating the queue.
Tip: Edit any of these details by either clicking the edit this queue link or the Edit button. Also delete the queue by clicking the Delete button. -
Name, Description,
My access status, and queue
Status such as: