Configuring for dual IP servers

If your Control Room server has multiple IP address or network interface cards (NICs), you can manually update the file to include the Primary IP address.


Complete Control Room installation.


As of Automation Anywhere Enterprise Version 11.3.4, this configuration is completed during installation. Skip this post-installation task.

Note: Updating the file requires complete downtime, this means all the Automation Anywhere Enterprise clients are disconnected and schedule triggers do not run.

Update the file to ensure the caching service requirement to define a single IP address for the primary NIC of the Control Room.

Ensure that you complete these tasks on all the Control Room nodes in a high availability cluster.


  1. Locate the file in your Enterprise Control Room directory.

    For example, default location is:

    C:\Program Files\Automation Anywhere\Enterprise\config\

    If the file does not exist in your Control Room directory, create the file.

  2. Add the following property options to the file.

    Add ignite.local.static.ip=<primary_ip_address>. For example:


    Note: The ignite.local.static.ip property is configured with a single IP address of the primary NIC of the Control Room, with which the communication between the Control Room nodes is expected.
  3. Save the file.
  4. Restart the listed services in the following order:
    1. Automation Anywhere Control Room Caching
    2. Automation Anywhere Control Room Messaging
    3. Automation Anywhere Control Room Service
  5. To ensure all the cache are in sync, restart the rest of the Automation Anywhere Enterprise Windows services.