Postupgrade configuration of Active Directory

If you use LDAP authentication on multiple forests, you must do a postupgrade to version 11.3.x Active Directory configuration.

To configure the Active Directory after an upgrade, do the following steps:


  1. Launch the Control Room.
    The Change Active Directory configuration page appears. If the page does not appear, clear your browser cache and retry.
  2. Type your username and password credentials.
  3. Select a connection option:
    • Manually add connections: Type the LDAP URL(s) manually.

      For example: ldap://

    • Discover connections automatically: Select the domains and sites.

      This option retrieves all domains and sites from all forests to which the domain user has access.

  4. Click Save and Continue.
    The Control Room login page appears.
  5. Select a domain from the drop-down list.
    If the drop-down list is empty, see If the domains drop-down list is empty .
  6. Type the user credentials that were created in the initial Control Room installation.
  7. Click Log in.