TCP/IP error in dashboard widgets
- Dernière mise à jour2020/05/05
TCP/IP error in dashboard widgets
When trying to access a dashboard and its widgets, a TCP/IP error message appears.
![The image shows the TCP/IP errors in dashboard widgets.](https://automationanywhere-be-prod.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/bot-insight/user/../../../../tcp_ip_error.png?_LANG=enus)
To resolve the problem, do the following:
Procedure
- Verify the connection information in the C:\Program Files\Automation Anywhere\Enterprise\DWAService\bin\src\main\resources\DWMP_Connections.properties file.
- Try to connect to the SQL server on the Control Room database or Bot Insight database using the connection details in the DWMP_Connections.properties file.
- If all the connections work, restart the Bot Insight service. The dashboard widgets should now appear.