When trying to access a dashboard and its widgets, a TCP/IP error message appears.

To resolve the problem, do the following:

1. Verify the connection information in the C:\Program Files\Automation Anywhere\Enterprise\DWAService\bin\src\main\resources\DWMP_Connections.properties file.
2. Try to connect to the SQL server on the Control Room database or Bot Insight database using the connection details in the DWMP_Connections.properties file.
3. If all the connections work, restart the Bot Insight service. The dashboard widgets should now appear.