Troubleshooting Bot Insight installation When installing the Control Room, you can encounter an issue with accessing the dbutility.jar file. To resolve this issue, do the following: Procedure Uninstall the Control Room. Delete the Automation Anywhere folder in the C:\Program Files directory. Delete the Automation Anywhere folder in the C:\Program Data directory. Delete the data in the Bot Insight and Control Room databases. Delete the files in the C:\Temp folder directory. Reinstall the Control Room. The issue will not occur when reinstalling the Control Room.
Troubleshooting Bot Insight installation When installing the Control Room, you can encounter an issue with accessing the dbutility.jar file. To resolve this issue, do the following: Procedure Uninstall the Control Room. Delete the Automation Anywhere folder in the C:\Program Files directory. Delete the Automation Anywhere folder in the C:\Program Data directory. Delete the data in the Bot Insight and Control Room databases. Delete the files in the C:\Temp folder directory. Reinstall the Control Room. The issue will not occur when reinstalling the Control Room.
