Automation 360

The Automation Anywhere Digital Workforce platform is the foundation to deliver the automation of complex business work securely and at scale. Automation 360 is an industry-leading RPA and digital workforce platform that combines an easy-to-use user interface with enterprise-class reliability and the security to enable real-time self-automation.

Overview

Automation 360 is an industry-leading RPA and digital workforce platform that combines an easy-to-use user interface with enterprise-class reliability and the security to enable real-time self-automation. It delivers a browser-based, intuitive experience for business users to quickly automate tasks and tools for developers to build process automation. Automation 360 provides both On-Premises and Cloud deployment options and is the first platform that provides RPA-as-a-Service as an automation solution. It enables users to automate applications across different infrastructures and industries such as banking, telecommunications, and business process outsourcing (BPO) organizations.

Automation 360 provides capabilities such as the following:
  • An intuitive interface to create a bot and design business process automation workflows.
  • Support for multiple operating systems including Windows, Linux, and MacOS.
  • Different views of bot to facilitate collaboration: flow view for business users, list view for developers, and dual view for collaboration.
  • Recorder that works across various platforms such as Microsoft Windows, Citrix, Web, and SAP.
  • Advanced variables capabilities and support for JavaScript, Python, and VBScript.
  • A flexible architecture that enables you to add new packages.

The platform also includes attended automation and plug-ins that enable business users to automate tasks from within their business applications such as Microsoft Excel and Salesforce. This capability makes automation of front-office processes easier, faster, and more cost-efficient.

Automation 360 is available globally and in 10 languages, including English, French, German, Japanese, Korean, Italian, Portuguese, Russian, Spanish, Simplified Chinese, and Traditional Chinese.

Automation 360 components

Automation Co-Pilot for Business Users (Automation Co-Pilot)
Automation Co-Pilot is an easy-to-use interface that enables business users to collaborate with bots. Users can start process automations, provide feedback to bots to resume processes, and escalate requests to additional users for downstream processing. Automation Co-Pilot enables the enterprise to unlock new automation opportunities between humans and bots that RPA could not previously address.

Automation Co-Pilot for Business Users

Automation Workspace
(formerly known as RPA Workspace) A web-based workspace that provides the tools and capabilities to create, upload, and deploy bots to automate repetitive tasks and processes. It includes the following:
  • Control Room
  • Bot Runner
  • Bot editor
  • Bot Creator
  • Credential Vault
Automation Workspace provides the following capabilities:
  • Enables users to manage, schedule, and execute bots
  • Enables user management through Active Directory role mapping
  • Enables users to manage large number of Work Items through workload management
Process Discovery
An intelligent business solution that delivers a real-time, data-driven map of your business to help you uncover transformational process insights across all applications, through each department, and for every single task. Process Discovery follows the human instead of process logs by using advanced computer vision, machine learning, and artificial intelligence to capture every step in every process across every system. It requires zero integration, is universally compatible, and provides the privacy and security of an on-premises solution.

Process Discovery

Privacy Enhanced Gateway
Using Privacy Enhanced Gateway (PEG), enterprises can confidently execute on their strategic business initiatives by filtering their sensitive data in a secure and scalable manner. PEG works by redacting sensitive data that has been obtained on customer's machines within their own network before forwarding the data to the Process Discovery cloud for analysis. As all traffic from the agents goes through PEG before leaving the customer's perimeter, PEG removes personally identifiable information (PII) and sensitive data.

Getting started with Privacy Enhanced Gateway

Discovery Bot
An intelligent business solution for enterprise businesses that provides capabilities for end users to discover opportunities for automation using process discovery. Discovery Bot focuses on process automation by capturing document processes, identifying opportunities from business centric processes, and prioritizing opportunities based on ROI, and create bots automatically. Discovery Bot aligns business workers to uncover automation opportunities that can optimize the return on your RPA investment.

Process discovery by using Discovery Bot

IQ Bot
An intelligent document processing solution that can read and process various complex documents and emails. IQ Bot combines RPA with multiple AI techniques to intelligently capture, classify, and extract semi-structured and unstructured data, allowing document-centric business processes to be automated end-to-end.

Install and update Automation 360 IQ Bot

Bot Insight
The analytics platform that provides real-time, interactive, and smart insights about business processes and operational intelligence. Bot Insight uses the large amount of content-level and productivity data that the deployed bots generate and translates the data into insights through automatically generated and customizable dashboards.

Business analytics through Bot Insight

Bot Store
Online marketplace for pre-built bots and Digital Workers that run on the Automation 360 platform. Access Bot Store directly from the Control Room to download or submit bots and packages.

Bot Store

The following image shows the components of Automation 360:

Components of Automation 360 and how the product can be accessed anywhere from any device.

Benefits

Faster time to value
  • Instant web-based deployment that enables you to start developing bots quickly
  • An intuitive interface that enables users with varying skill levels to easily use the product and speed up the learning process
  • Easy collaboration between business, process, and IT
Business agility
  • Regular updates to stay up-to-date on any device anywhere
  • Business continuity with high availability and disaster recovery
  • Scalability
Lowest total cost of ownership (TCO)
  • No additional infrastructure investment required
  • Single platform across front office, back office, and employee applications
  • Reduced maintenance cost

Watch the following video to learn more about RPA:

Deployment models

Automation 360 deployment models provide solution and flexibility to meet customers' requirements on how they want to use Automation 360.

Automation 360 Pure Cloud
In this deployment model, the Control Room is fully hosted and managed by Automation Anywhere in our Cloud. This deployment model provides the customer with a full SaaS experience with instant access to the up-to-date software updates. In this deployment model, the operational data (users, roles, schedules, bots, and so on) is stored on the Automation 360 Cloud Control Room. With this deployment type, the Bot Agent runs on the customer premises.
On-Premises
In this deployment model, the Control Room and the Bot Agent resides on the customer-owned and managed infrastructure. In this deployment model, the customers control the adoption of software and package updates. In this deployment model, customer data stays on customer premises. The following are the customer options for this deployment model.
  • Customer's managed bare metal server: In this deployment type, the customers can set up or purchase a bare metal server, and the Control Room is fully hosted and managed by the customers on their server in the physical data centers.
  • Customer's subscription on Public Cloud: In this deployment model, the Control Room is fully hosted and managed on customer subscription of Public Cloud (for example, AWS, GCP, or Microsoft Azure) and the data is stored on the customer subscription of the Public Cloud.​

Available offerings

The Automation 360 platform includes the following offerings:
  • Automation 360 delivered in the cloud, hosted by Automation Anywhere with no client installation or additional infrastructure required
  • Automation 360, the full platform delivered On-Premises
  • Community Edition, a free web-based option for users to experience a wide-range of Automation 360 bot creation capabilities
Note: For information on the in-product help and guide, see In-product user assistance.

Documentation on previous releases

For documentation on previous versions of our products, see the PDFs available on these pages: