Getting started with Notifications

The notifications repository provides simplified information that users can track for possible risks, warnings, and success statistics of various Automation 360 events.

When you enable required event categories, you receive notifications through the notifications repository. New notifications display with the (new-notification) icon.

To start working with notifications, set preferences for the following event categories and notification channels:

Event categories

Events are at the core of the monitoring framework. Users must be able to monitor event continuously, and receive constant notifications. Automation 360 provides notifications for the following events:
The following example shows an export bot event notification:
Image of bot export event notification

Notification channels

Notifications are sent through integrated channels used to organize and manage the notifications. Automation 360 send notifications through the following channels:
Notifications panel
This is the default notification channel. The notifications panel provides a summarized view of all event notifications. It is a list of all the events across the Control Room. For more information, see Notification summary and details.
Note: The maximum number of days these notifications are available in the Control Room notification panel are:
  • Attention needed: 4
  • Other notifications: 2
Email notifications
These notifications generate emails to the opted-in users only. For more information about how to opt-in for email notification, see Enable or disable event categories. There are two types of email notifications:
  • Instant notifications: Instant email notification is sent to a user's registered email address.

    The following sample shows an email sent for an instant notification:

    Instant notification template

  • Email report: Email report notification is sent to a user's registered email address twice a day at a fixed time.

    The following sample shows an email sent for an email report:

    Email report notification template

Note: Notifications that are sent as Instant notifications are not included in the Email report and vice-versa. Based on the event type, notifications are sent either as Instant notifications, or Email report. You cannot configure these notifications.

Notification summary and details

After you enable the required event category, corresponding event notifications are sent through the Notifications repository. The notification summary displays an event description with the call-to-action (CTA) link (if applicable) in the description. The notification summary provides information about the event such as successful or unsuccessful execution of bot, license or user related events, and on. The CTA link in notification summary redirects you to the appropriate page or wizard, thus increasing the notification's effectiveness.

Note:
  • The notification summary varies based on the event type.
  • If a notification have additional details associated with it, you can expand the notification summary by using the expand icon in the top-right corner of the notification.
The following images are sample event notifications for a bot execution events:
  • Event notification for a successful bot execution:

    Event notifications when notification filter is disabled
  • Event notification for an unsuccessful bot execution:

    Notification-filter-enabled