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Automation 360 Cloud: Service Status Site

  • 已更新:2022/03/15
    • Automation 360 v.x
    • 管理
    • RPA 工作區

Automation 360 Cloud: Service Status Site

The Automation 360 Cloud Service Status Site displays real-time operational status, historical operational status, maintenance information, and incident history for all our Cloud services worldwide, across all hosting regions.

Cloud Service Site

Use the Automation 360 Cloud Service Status Site for the following:
  • View the current operational status of all the Cloud services hosted from all our regions worldwide.
  • View the historical operational status of all our Cloud services hosted across all our regions worldwide. This historical information can be traced back for a maximum of three months.
  • Check for currently ongoing incidents or maintenance events.
  • View detailed information about all the upcoming maintenance windows for the next 14 days.
  • View a detailed record of incidents that are resolved and scheduled maintenance that is completed.
  • Subscribe to receive updates regarding ongoing incidents and upcoming scheduled maintenance by email or RSS feed.
註: Throughout the Automation 360 Cloud Status page and in this documentation, the term "component" refers to the Automation Anywhere service within a hosting region.

Real-time status summary

The Component Summary section of the Automation 360 Cloud Service Status Site displays the current operational status of all Automation Anywhere Cloud services hosted across all Cloud regions. Automation Anywhere frequently monitors the accessibility and health of services from different geographic sites across the world specifically to report on the operational status of the region.

The following table shows possible Cloud service states.
Site Definitions Examples
Operational All the services in the region are operational and available. All the Control Room URLs are accessible, and customers can log in to their Control Room instances.
Informational All the services in the region are operational but have an incident that does not affect customers.
Under Maintenance The service is undergoing a planned maintenance incident. See the section on planned maintenance incidents to see the types of maintenance incidents.
Degraded Performance There is an incident that affects performance significantly.
  • The service is available, but one or more capabilities of the service are not performing optimally.
  • Services in the region are occasionally inaccessible or interrupted.
  • Bots in the region are observed to occasionally fail for some customers.