Suggest next actions

Suggest next actions, a generative AI based feature, helps accelerate automation development in an organization to achieve a higher level of productivity and build automations easily.

Note: Generative AI models can produce errors and/or misrepresent the information they generate. It is advisable to verify the accuracy, reliability, and completeness of the content generated by the AI model.

Citizen Developers can automate business processes for their daily work. When designing and developing automations, a big challenge for these developers is using the right set of actions in the correct sequence. Professional developers too face a similar challenge when building complex automations. This challenge leads to longer cycles of automation development and compromises the quality of the automation.

Suggest next actions helps developers overcome this challenge by providing real-time suggestions for the steps that might come next when building automations. Based on your business requirements, you (as a developer) can use this feature to accelerate the process of building automations and build them better by using the next best step in your automation.

Note: If role-based access (RBAC) is set at a package level, and you do not have access to a particular package, then Suggest next actions does not display the packages or actions in the suggested list. This feature is only available to customers who are on Cloud Control Room instances.

Availability

An Automator AI Platform Base license is required to enable Suggest next actions capability. A license is available to all Cloud regions. When the license is assigned, Suggest next actions capability is available to all users assigned with each of these roles and device license:
  • Role: AAE_Basic and AAE_Bot Developer
  • Device License: Bot Creator or Citizen Developer

Benefits

The benefits of this feature are as follows:
  • Simplifies the process of creating automations for Citizen Developers as their ideas can be transformed into optimized automation.
  • Allows developers, from a novice to an expert, to build effective automations.
  • Reduces time to develop automations.
  • Helps build efficient and high-quality automations over a period of time.
  • Quickly expand your automations programs by accelerating professional developers and empower even more business users to build with no-code.

Benefits of using Suggest next actions feature

How Suggest next actions works

Let us understand how Suggest next actions works with the help of an example. Consider a scenario where you as a developer want to automate some of the operations performed using Microsoft Excel, that is open an Excel worksheet, read through the rows in the sheet, and update it with calculated values.

  1. In the Bot editor, drag or double-click Excel advanced > Open.
  2. Click the three vertical ellipsis next to action and select Suggest next actions.

    Choose Suggest next action from the menu

    The Suggest next actions window shows a set of next possible actions. These suggestions are contextual; that is it understands the business context based on existing actions to provide meaningful recommendations.

  3. You can either select individual check boxes to add an action in the Bot editor or click Select all actions to add all the recommended actions at once, thereby saving time. You can also click the refresh icon to view alternate set of recommended actions.

    Choose the action to add to your automation

  4. Click Add actions to add the selected action or actions to the automation.

    Selected action is added to the automation