The Genesys package offers a palette of actions to detail and access data for the roles of users.
Role action palette for Genesys
Because permissions are based on the assigned role, the role of users is important in the on-boarding process. Tasks are then assigned based on the permissions that a user has. The Genesys package includes the following role actions:
|Add users to role||Add a list of users to a role.
|List/search roles||Retrieve a list of roles for the organization.
|List user's roles||Retrieve a list of roles and permissions for a user.
|List users in a role||Retrieve a list of the unique user IDs of the users in the
|Remove users from role||Remove a list of users from a specific role.
|Set the user's roles||Set the roles for a specific user.