Use the IQ Bot Validator

Use the Validator to manually validate documents from which IQ Bot could not extract data.

When IQ Bot processes documents in a learning instance that is in production mode and encounters one of the following scenarios, IQ Bot sends that document to the Validation queue.

Data is not readable, such as blurry text or dark background.
Data is missing from a required field.
Document failed an automated processing rule.
Fields did not meet the set optical character recognition (OCR) confidence threshold.
Note: To learn more about how field-level OCR confidence can be used to improve the quality of STP output, see Improve output quality using OCR confidence.

A user with the AAE_IQ Bot Validator role opens the Validator window, where they correct the flagged fields.

Once all the fields in the document are corrected, IQ Bot finishes processing the document and exports the data to a .CSV file in the Learning Instance success folder.

Note: If a document required manual validation, it is excluded from the straight-through processing (STP) metric. For more information on the dashboard metrics, see Review the dashboard.

As you work on a document in the Validator queue, if you leave the Validator queue or log out of IQ Bot, the lock on the document is released, allowing other users to access or validate the document.

Validator interface overview

The Validator interface opens with the first document from the validation queue. The data requiring validation distinguished with red text or outlined in red boxes.

Note: An empty page with a notification message appears in the following scenarios:

If no files are available in the validation queue.
If a file does not exist in the validation queue.
If another user is working on the remaining file in the validation queue.

Click the field the requires validation in the pane on the left, then select the corresponding data in the document on the right.

1. Provide the values for fields IQ Bot could not extract

Click the empty text field, then select the blue-bounded box in the document that contains the data to extract. After you select a box, the data is highlighted in yellow and a green outline appears, which you can resize or reposition to include all the data that you want to extract.

2. Fields awaiting validation are outlined in red

In the example above, the table fields Item total and Quantity require manual entry.

3. Add or delete a row

To insert or delete a row, hover over the ellipses to show the icons for adding or deleting table rows.

4. Mark document as invalid

Removes the document from the validation queue and saves a copy of the document to the Invalid folder. Click here to mark a document as invalid, then select from the following reasons:

Fields missing
Tables missing
Wrong values

5. Save current document

After you have validated all the fields, click here so IQ Bot can finish processing this document.

6. Skip to next file

Skip a file without correcting the errors in the current document.

Linked tables in the Validator

Some pages in a document might contain more than one table. When there is a relationship between the tables, such as in the example page below, where a parent table contains patient information and child tables contain additional information related to that patient, these are called linked tables.

In the example page below, the red box outlines the parent table and each of the blue boxes outline a child table.

An example page with multiple related tables: a parent table with patient information and child tables with patient gender, payment type, services provided, payment mode, and card type.

To successfully validate a page with linked tables, add the fields from the child tables to same table-repeated section as the parent table.

If shared fields between the linked tables do not match values, the Validator does not let you complete validation and save your changes. This functionality helps avoid manual validation errors that can occur when there is a mismatch of field values between the parent and child tables. The Validator shows an error message and prevents the save.

Note: In Validator, if you mark an already corrupted document as invalid then that document is lost in the IQ Bot system. Instead, you will see a placeholder image and you must refresh the page to go to the next document. This applies to single page as well as multi-page documents.When the entire multi-page document is deleted or corrupted, you will not be able to navigate between the pages. If you click the next page button, then the Loading document screen is displayed.

Using the Validator

Open the Validator user interface from the LEARNING INSTANCES tab. If a learning instance contains documents that require validation, there will be a document icon with a red exclamation mark in the Actions column. Click the document icon to launch the Validator.

Note: Only users with an assigned Validator role can view the Validation page. For more information, see IQ Bot user personas and roles.

<span>Using the Validator user interface</span>

Automation 360

Use the IQ Bot Validator