Configure Credential Vault Connection mode

Credential Vault is a centralized location for securely storing credential information used by bots.

Configure the Connection mode to connect to the Credential Vault using a Master key.

Note: Provide this key every time you start or restart the Control Room.

To configure settings for Credential Vault, select Express or Manual mode.

Express mode: Auto connect to the Credential Vault with the Master Key that is stored in the system during Control Room configuration.
Manual mode: Use this to manually connect to the Credential Vault using the Master Key that was available during Control Room configuration.

When switching modes, provide the Master Key in the field and click Save for the changes to take effect.

Tip: Restart the server machine (on which the Control Room is installed) or services to allow changes to take effect.

All updates to the Credential Vault Connection mode are captured in the Audit Log.

If you are facing Credential Vault connection issues while accessing the Control Room URL, see CR fails to load with the Error Code 'cv.validation.secure.cv.locked' (A-People login required).
If the Credential Vault is configured to connect to the Control Room in Manual mode, and the Master Key is not added within a certain time period (for example, within 2 minutes), the devices might disconnect from the Control Room.
For more information, see Bot agent device status remains disconnected post restart of Control Room server after windows maintenance (A-People login required).

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