Prerequisites for Cloud migration

After you have installed the Cloud migration utility, you must perform certain tasks before you start uploading data to Automation 360.

Complete the following requirements before you run the Cloud Migration Utility to upload data to Automation 360 Cloud:
  • Cloud Migration Utility
    • Install the Cloud Migration Utility
    • You can migrate only one Control Room at a time. So when you connect to the Control Room, ensure that the installation path, the repository path, and the database details belong to the same Control Room before you run the Cloud Migration Utility.
  • Migration code: Ensure you have received an email that contains a migration code. Contact your sales representative to receive the code.

    The migration code is valid for one Control Room only. If you have multiple Control Room instances, you will receive an equivalent number of migration codes. Ensure that you use the correct migration code for the migration of a specific Control Room.

    Important: The migration code you receive through email is valid for 30 days from the date it is generated and shared with you. So start the migration before the code expires. Otherwise, you will have to request a new code, which might take a significant amount of time.
  • Automation Anywhere Cloud customer tenant:
    • The tenant name does not support the underscore ( _ ) character. So an underscore is used in the tenant name, the specified URL will not be created.
  • Port, firewall, internet connection
    • The port that is used to connect to the Enterprise 11 Control Room database must be open and available for the utility.
    • The firewall must be configured to allow the utility to connect to the following for outbound HTTPS traffic over the port 443:
      • https://aa-provsvc.globalservices.automationanywhere.digital/
      • https://aws.amazon.com
    • Ensure a stable internet connection with sufficient bandwidth to upload the data within 60 minutes. If the upload time exceeds 60 minutes, the Cloud Migration Utility will timeout and you need to start the upload process again.
  • Enterprise 11 Control Room
    • We recommend that you plan for some downtime for the Enterprise 11 Control Room or stop all user activities when you use the migration utility.

      The downtime is required to ensure that no data is missed when the Cloud Migration Utility is packaging Enterprise 11 data for upload. If downtime is not possible, ensure no user activities are performed on the Enterprise 11 Control Room for the time period when the Cloud Migration Utility is uploading data.

    • Control Room: Ensure that the size of the Enterprise 11 repository is less than 20 GB and the Enterprise 11 database is less than 9 GB.

      If the size of the repository or database is more than these sizes, contact Automation Anywhere support for assistance.

    • Ensure that the credentials you have used to connect with the Enterprise 11 database has db_owner permission.
    • Ensure that the Enterprise 11 repository and database you specify in the Cloud Migration Utility belong to the same Enterprise 11 Control Room.
  • Log files: Grant access to the C:\ProgramData\AutomationAnywhere folder for the migration utility to store the log files.
  • Credential Vault: Ensure that the Credential Vault mode is set to express mode.
    • This mode ensures that the credentials and variables available within the Enterprise 11 Credential Vault are migrated to the Cloud Control Room.
    • If the Credential Vault mode is set to manual mode in Enterprise 11, the credentials and variables in the Enterprise 11 Credential Vault are not migrated to the Cloud Control Room.

    You can change the mode back to manual after the Control Room data is migrated. See Configure Credential Vault Connection mode.

  • SSO: If you want to integrate SSO after migrating to Automation 360 Cloud, ensure that the IDs of users in the Enterprise 11 Control Room exactly match the IDs in the SSO database. SSO integration will fail for IDs that do not match.