Configure pop-up handling

Manage or handle unexpected pop-ups in Automation 360 so that your bots can complete without any runtime interruptions.

When a pop-up is detected, the system attempts to set the target application window at the top (topmost) of all other windows. If the pop-up window persists, it is minimized and the automation is attempted. However, the automation might fail if the system is unable to minimize the pop-up window.

Note: Starting from Automation 360 v.31, Pop-up handling is available by default for Cloud and On-Premises users.

Consider a scenario where you want to let the users customize the pop-up handling while deploying the bots.

Procedure

  1. Log in to Control Room as an administrator user.
  2. Click Administration > Settings.
    The Settings screen is displayed.
  3. Click Bots.
  4. In the Resiliency Settings setting, click Edit.
  5. Clear the Ignore unexpected pop-ups check box.
    The Ignore unexpected pop-ups is enabled by default to ensure any unexpected pop-ups that might occur during bot execution is handled. This ensures that the bot run is not interrupted or delayed.
    If you disable this option, any unexpected pop-ups that occur during the bot run might interrupt or impact the automation. However, you can also disable this option for specific bots in the Resiliency Settings tab on the deployment screen (Run bot now, Schedule bot and Run bot with queue).
  6. Click Save changes.