When installing the Control Room, you can encounter an issue with accessing the dbutility.jar file.

1. Uninstall the Control Room.
2. Delete the Automation Anywhere folder in the C:\Program Files directory.
3. Delete the Automation Anywhere folder in the C:\Program Data directory.
4. Delete the data in the Bot Insight and Control Room databases.
5. Delete the files in the C:\Temp folder directory.
6. Reinstall the Control Room.
   The issue will not occur when reinstalling the Control Room.