Dashboards appear in double
The operational analytics dashboards erroneously appear in double. This occurs when the dashboard ID in the botinsight.dwa.dashboard_operations table does not get updated with the new ID in Zoomdata by the installer during an upgrade.
To resolve the problem, do the following:
- Log in to Zoomdata.
- Open the dashboard for which you are seeing double images.
- In the browser URL, copy the ID that is after the plus sign. This is the dashboard ID.
- In the botinsight.dwa.dashboard_operations table, update the zoomdatadashboardid column for the dashboard with this ID.
- If the problem persists, run the bimigration.bat file (located in the root Control Room installation folder).