How Business Analytics works

Bot Insight processes the data collected by the deployed bots to provide meaningful insights in the form of business analytics.

You need to identify the tasks for which you want to generate the analytics. After you have identified the required tasks, do the following:

Step 1: Enable a task for analytics and tag the required variables in the task to enable the bot to collect data for analytics.

Step 2: The bot logs the data from the tagged variables every time a task runs.

Step 3: Use the auto-generated or customized dashboard to analyze the data and obtain meaningful insights.

The image describes various steps Bot Insight follows to retrieve data from bot.