Edit a queue using two methods - from the Queues list, or from the View queue page.

1. Go to Workload > Queues
2. Edit a queue from the View queue page or from the Queues list
3. Hover over a queue to edit
4. Click the vertical ellipsis button
5. Click the View button
   The View queue page is launched.
6. Click either of the following to launch the Edit Queue page
   • edit this queue link
   • Edit button
7. Edit the queue details such as the queue name (applicable only if in draft), description, work items, threshold and time values, owners, participants, and consumers.
   Note:

   • The Work Item structure cannot be edited after it is defined.
   • You must have the View user basic permission to view information about other users that are added as queue owners.
8. Upload a file for the work item that will be used for processing in this queue
   The Work Items tab is shown by default.
   Tip: You can search for a work item quickly based either on Status or Status details using the search option.
9. Click Browse
10. Select the file to upload
    Note: You can upload only an Excel or CSV file.
11. Click Save changes
    If you provide a duplicate name, an error is displayed.
12. Edit the name and save the changes made to the queue
    An edit successful message appears.