Configure and Analyze tabs missing

The Configure and Analyze tabs do not appear in the left pane of the Bot Insight dashboard. This issue occurs when the Bot Insight service is not running or is stopped.

To check if the Bot Insight service is started successfully and running, find a log message in the BIService.log file, which is like the following:

DWMPAPP:99 - Bot Insight 11.3 service is now running on port 8091

Note: The Bot Insight version number and port number can be different.

If you did not find this in the log file, try to restart the Bot Insight service. This will resolve the issue.