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Automation Anywhere IQ Bot

Stalled Classifier

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Contents
  • IQ Bot Release Notes
    • Upgrade considerations
    • IQ Bot version compatibility matrix
    • IQ Bot feature comparison matrix
    • IQ Bot operating system compatibility
    • IQ Bot database compatibility matrix
    • Required database information for IQ Bot installation
    • IQ Bot hardware and software requirements
      • Hardware and software requirements for IQ Bot with Extensions
    • IQ Bot Version 11.3.5.7 Release Notes
    • IQ Bot Version 11.3.5.6 Release Notes
    • IQ Bot Version 11.3.5.5 Release Notes
    • IQ Bot Version 11.3.5.4 Release Notes
    • IQ Bot Version 11.3.5.3 Release Notes
    • IQ Bot Version 11.3.5.2 Release Notes
    • IQ Bot Version 11.3.5.1 Release Notes
    • IQ Bot Version 11.3.5 Release Notes
    • IQ Bot Version 11.3.4.3 Release Notes
    • IQ Bot Version 11.3.4.2 Release Notes
    • IQ Bot Version 11.3.4.1 Release Notes
    • Version 11.3.4 Release Notes for IQ Bot
    • Version 11.3.3.1 Release Notes for IQ Bot
    • Version 11.3.3 Release Notes for IQ Bot
    • Version 6.5.2 Release Notes
    • Version 6.5 Release Notes
  • IQ Bot architecture overview
    • IQ Bot 11.x architecture diagram
    • Protocol specifications
    • IQ Bot 11.x: Ports and services
    • Credentials
    • Scalability performance planning
    • IQ Bot 11.x: High Availability and Disaster Recovery overview
      • IQ Bot 11.x: HA cluster configuration overview
        • IQ Bot 11.x: High Availability deployment model
      • IQ Bot 11.x disaster Recovery deployment model
        • IQ Bot 11.x: DR configuration requirements
        • Disaster Recovery preparation
        • IQ Bot 11.x: Disaster recovery failover steps overview
        • IQ Bot 11.x: Re-establish a duplicate DR site
    • Operations
      • Log files in IQ Bot
      • Enabling tracing in logs
      • Monitoring and alerts
      • Monitoring services
      • Database backup recommendation
  • Installing IQ Bot
    • IQ Bot 11.x: IQ Bot installation prerequisites
      • IQ Bot 11.x: IQ Bot prerequisite steps
        • Windows unrecognized application message
      • IQ Bot 11.x: IQ Bot service configuration
      • IQ Bot 11.x: IQ Bot Windows services
      • IQ Bot 11.x: RabbitMQ v3.8.18 and Erlang/OTP upgrade
        • Uninstall previous version of RabbitMQ v3.8.18 / Erlang/OTP
      • Installation limitations
      • Prerequisites for installing IQ Bot in Cluster mode
      • IQ Bot 11.x: Prerequisites for installing IQ Bot in Express mode
    • IQ Bot 11.x: Installing IQ Bot in Express mode
    • IQ Bot 11.x: Installing IQ Bot in Custom mode
      • IQ Bot Custom installation
    • IQ Bot 11.x: Installing IQ Bot in Cluster mode
      • IQ Bot 11.x: Make a Shared Folder Accessible
    • IQ Bot 11.x: Installing IQ Bot in Cluster mode on machines with IQ Bot preinstalled
    • IQ Bot 11.x: Installing IQ Bot in Cluster mode on Amazon EC2
    • IQ Bot post installation configuration
      • IQ Bot 11.x: Registering IQ Bot with the Control Room
        • Unregistering IQ Bot 11.x from the Control Room
        • IQ Bot 11.x: Resolving IQ Bot registration failure
      • IQ Bot 11.x: Use Microsoft Azure Computer Vision OCR engine
        • IQ Bot 11.x: Use your own keys for Microsoft Azure Computer Vision OCR engine
      • Use ABBYY FineReader Engine OCR engine in IQ Bot 11.x
        • IQ Bot 11.x: Installation steps if ABBYY FineReader Engine remains installed from a previous IQ Bot version
        • IQ Bot 11.x: Use your own ABBYY FineReader Engine license
      • IQ Bot 11.x: Use Google Vision API OCR engine
        • IQ Bot 11.x: Use your own license keys for Google Vision API OCR engine
      • IQ Bot 11.x: Use Tegaki API OCR engine
      • Databases created during IQ Bot installation
      • IQ Bot 11.x: Create a self-signed certificate with Subject Alternative Name
      • IQ Bot 11.x: Configure IQ Bot with HTTP and HTTPS
        • Configure IQ Bot 11.x with HTTPS using single domain
        • Configure IQ Bot 11.x with HTTPS using multiple domains
        • Configure IQ Bot 11.x with HTTPS when Control Room is configured with HTTP
        • Configure IQ Bot 11.x with HTTP when Control Room is configured with HTTPS
        • Configuring RabbitMQ v3.8.18 in SSL mode for IQ Bot
      • Post-installation checklist
    • IQ Bot post installation validation
      • User roles and permissions
        • Define access to learning instances using custom roles
        • IQ Bot 11.x: Create a user with an IQ Bot specific role
        • Access IQ Bot without a Bot Creator or Bot Runner device license
        • Access IQ Bot Validator without a license
      • Learn whether a profile is local or roaming
      • IQ Bot 11.x: Health Check API response if RabbitMQ v3.8.18 fails to start
      • IQ Bot 11.x: Set up log file automatic rollover
      • Reinstalling HTTPS SSL certificate on expiry
    • IQ Bot upgrade and uninstallation
      • Uninstalling IQ Bot 11.x
      • Upgrading IQ Bot and Automation Anywhere Control Room from HTTP to HTTPS
      • Upgrading and downgrading IQ Bot 11.x
  • Using IQ Bot
    • Learning instance
      • Search for a learning instance
      • Refresh data in Learning Instance details page
    • IQ Bot 11.x: Create a learning instance
      • Custom Domain in IQ Bot
      • IQ Bot 11.x: Selecting an OCR engine
      • Classification criteria in IQ Bot
      • IQ Bot 11.x: Edit a learning instance
        • IQ Bot 11.x: Errors generated while editing learning instances
      • IQ Bot 11.x: Delete a learning Instance
    • Staging environment
      • Create and edit a bot
      • Start training in Designer
        • IQ Bot 11.x: Train a learning instance
          • Choose training document for a group
        • Design panel
        • IQ Bot 11.x: Improve output quality using OCR confidence
        • IQ Bot 11.x Designer validation patterns
          • IQ Bot 11.x: Starts With and Ends With
          • IQ Bot 11.x: Pattern
            • IQ Bot 11.x: Text
            • Date
            • Number
          • IQ Bot 11.x: Lists
          • IQ Bot 11.x: Formulas
        • Resize mapping area
        • IQ Bot 11.x: Map a field
          • IQ Bot 11.x: Use list validation to improve accuracy of a text field
          • IQ Bot 11.x: Use validation patterns/lists to flag discrepancy in extracted data
        • Text segment
          • Multi line segmentation for data extraction
        • IQ Bot 11.x: Map a table
        • Tips for mapping
        • Stop extraction at End of table/section indicator
        • IQ Bot 11.x: Add multiple tables in Designer
        • IQ Bot 11.x: Defining one or more linked fields in a child table
        • Map repeated tables and sections
          • UI help to extract tables and repeated sections
        • Rename tables and repeated sections
        • Extract data from check box or check box groups
        • IQ Bot 11.x: Extract repeated check boxes data
        • IQ Bot 11.x: Delete mapping in the Designer
        • Extract data from table summary rows
          • IQ Bot 11.x: Example
        • Common fields across multiple document groups
        • IQ Bot 11.x: Extract data using magnetic ink character recognition
        • IQ Bot 11.x: Disable PDFBox option
        • IQ Bot 11.x: Preview extracted data
        • Navigating through your training documents
        • IQ Bot 11.x: Export data to a csv file
      • IQ Bot 11.x: Move a learning instance to Production
      • Bots
      • Dashboard
        • IQ Bot 11.x: Performance report page
          • IQ Bot 11.x: Performance report details
          • Track page count on IQ Bot Dashboard
    • Production environment
      • Upload documents to a learning instance
      • Upload multiple folder files to a learning instance
      • Download a document from a learning instance
      • Read a successfully digitized document using Task Bot
      • IQ Bot Validation queue
        • Use Machine Learning to fix extraction errors
      • Validator window
        • Validate document with errors
        • Multiple table relationship in Validator
        • Multiple table relationship in CSV file
        • Mark document as invalid
        • Validator audit logs
        • Validator enhancements
      • IQ Bot 11.x: Adding custom logic to improve automatic extraction in production
        • IQ Bot 11.x: Form fields
        • IQ Bot 11.x: Table fields
        • IQ Bot 11.x: Use cases and examples
        • IQ Bot 11.x: Pre-installed Python packages
        • IQ Bot 11.x: Additional Python packages
      • Prevent automatic copying of documents to Staging
    • Migration Utility
    • Keep learning instance document classifier version during IQ Bot upgrade
    • IQ Bot 11.x: List of languages in IQ Bot
    • Standard Forms for custom extraction
      • Import domains for fixed format documents
      • Create learning instance using fixed format documents
      • Process fixed format documents in production
      • Using Validator for fixed format documents processing
    • IQ Bot database encryption
    • IQ Bot Microsoft Windows authentication
    • IQ Bot audit log in Control Room
  • Upgrading IQ Bot
    • IQ Bot upgrade options
    • Upgrading system to IQ Bot Version 11.3.5.7
    • Upgrading system to IQ Bot Version 11.3.5.6
    • Upgrading system to IQ Bot Version 11.3.5.5
    • Upgrading system to IQ Bot Version 11.3.5.x
    • Upgrading system to IQ Bot Version 11.3.5
    • Upgrading system to IQ Bot 11.x
    • Upgrade from IQ Bot Version 11.3.4 to Version 11.3.4.x patch
      • Uninstall IQ Bot Version 11.3.4.x patch
    • Upgrade IQ Bot Version 6.5 or earlier to IQ Bot Version 11.3.4
    • Upgrading IQ Bot to Version 11.3.3.x
    • Upgrading system from IQ Bot Version 5.3.x or IQ Bot 6.0.x to Version 6.5
    • Upgrading system from IQ Bot 5.3.x to 6.0.x
    • Upgrading system from IQ Bot 5.1.x to 5.2.x
    • Upgrading system from IQ Bot 5.0.x to 5.1.x
    • Using Migration Utility to import and export learning instances
      • Export a learning Instance
      • Import a learning instance
      • Import options
    • Export or Import learning instances within IQ Bot 5.2 installation
    • Export/Import learning instances within IQ Bot 5.3.x, and later versions
  • Troubleshooting IQ Bot
    • Large IQBA files failing import
    • Installation error in output path configuration screen
    • No learning instance for command in Enterprise Client
    • Learning instance classification issue on restarting AWS instance
    • IQ Bot does not load after restarting AWS instance
    • Error message displays indefinitely
    • IQ Bot installation fails to run in RabbitMQ cluster mode
    • IQ Bot HTTPS SSL certificate expiry
    • Automation Anywhere Control Room login error
    • Connect ECONNREFUSED error during login
    • Unable to install IQ Bot in express mode
    • Uninstall error
    • Unable to view learning instance listing
    • Your connection is not private error
    • Stalled Classifier
    • Unresponsive Designer while drawing a User-Defined Region (UDR)
    • Installer unable to create platform database tables
    • Classification stalls while training documents
    • Export process hangs
    • Documents not classified after migrating learning instances
    • Installer error 1334
    • Access Denied message
    • Installation fails while installing RabbitMQ
    • Cannot upgrade to IQ Bot 6.0 on Control Room 11.3
    • IQ Bot services not getting uninstalled
    • Output folder path change from local to shared drive
    • Windows authentication with services in local system is not working
    • Database encryption errors
    • SIRs not getting generated consistently
    • IQ Bot installation FAQs
    • IQ Bot user FAQs
    • IQ Bot classifier FAQs
    • IQ Bot validator FAQs
Table of Contents

Stalled Classifier

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  • Updated: 2025/03/10
    • IQ Bot

Classifier service stalls, and timer continues to spin after restarting IQ Bot services.

Troubleshoot the issue: Stalled Classifier IQ-Bot-v6.5 (A-People login required)

Parent topic: Troubleshooting IQ Bot

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