Automation Anywhere for Genesys
Start using an integration of Automation Anywhere Robotic Interface (AARI) in your Genesys system.
AARI is an interface that improves navigation through complex business processes using front office and back office workflows. We currently offer an integration of AARI in Genesys through an IFrame instance. The best way to access AARI is by adding an interaction widget to your Genesys instance.
Genesys interaction widgets offer dynamic content to your interactions by integrating powerful solutions of the widget in your Genesys display. By combining information from AARI in Genesys, you can leverage valuable insights to customer interactions, streamlining tasks and accuracy.
Structure of the AARI interaction widget
AARI features and configurations
For more information about AARI features and how to use the product, see Setting up AARI.